Telco and Call Centre API Integration

Paytia's payment by phone technology is integrated into existing applications and hardware, enabling customers to enter payment details using their telephone handset, without any need to change phone numbers.

How can Paytia's API integrations help Telecom Platform Service Providers or Call Centers?

Telecoms companies or call centres using Patia's API Connect enable our partners to offer a value add, compliant card payment service without the need to becomes PCI-DSS compliant themselves. Paytia takes on the outsourced responsibility for maintaining PCI-DSS Level 1 Service provider status. Paytia ensures no cardholder data is present when a call is recorded.

Business customers are under more and more pressure to secure customer payment card/ identity information. Paytia removes any access to card data solving the problem whilst adding additional revenue streams for its partners.

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Offer value-added payments services through your own infrastructure.

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Adds PCI-DSS payment services without the need for your business to become compliant.

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Supports Secure SIP services 

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API options for enabling embedded payment collection into existing call centre applications.

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No software or hardware to install

How it works

Taking card payments with Paytia in three simple steps

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Step 1

Merchants dial 729 or connect via secure virtual terminal when on an active call to start the payment service.

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Step 2

The merchant enters an amount to charge either in phone or virtual terminal and customers use the keyboard to pay.

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Step 3

Merchants receive authorization on call and transaction is transferred to the chosen service provider.

What Our Customers Say

We originally looked at making our entire platform PCI Level 1 certified and found the cost too prohibitive. Paytia have worked closely with us to provide secure payment services that we can use across multiple telephony routes we maintain and services we sell enabling us to provide an essential value add payment solution to our channel partners without the excess workload and complexity PCI Level 1 certification required.

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