3 min read
Preventing Fraud When Taking Payments Over the Phone
When it comes to taking card payments, there are essentially two categories: electronic (for example, contactless, or chip and pin machine methods),...
customer privacy
2 min read
How to prevent customer payment calls dropping off
The situation where a customer changes their mind midway through a telephone purchase is called a drop-off. The most likely cause is when a...
1 min read
Achieving PCI Compliance with a remote workforce
A business has to place a lot of trust in employees who work remotely and take credit card payments over the telephone. The customers may be unaware...
3 min read
How to regain trust after a data breach
Any business can suffer a data breach. Despite what you may think, they don’t only affect large organisations. Its how you proactively react to very...
3 min read
Understanding PII: the storage of sensitive details
Personally identifiable information (PII) is any data that can be used to an identify an individual. This applies whether the data is sufficient to...
3 min read
Credit card protection: Understanding the 12 PCI security requirements
“The people who establish the laws, acts, and regulations already did the tedious work; the rest of the process is just putting the Credit Acts into...
3 min read
Can a small business safely take payments by phone?
When you’re running a small business, you need to make it easy for your potential customers to make a purchase from you. And sometimes that means...
3 min read
Understanding the scope of PCI protection
Doing business on the internet usually relies upon being able to take card payments. This, in turn, means being compliant with the PCI/DSS (Payment...
3 min read
Consumer trust: hard to build, harder to re-build
PCI Compliance is key to building trust with your customers. It signifies that your business can be trusted with sensitive card data and maintaining...