7 min read
How to take a card payment on the phone and increase revenue
Businesses have always recognised the positive contribution that customer service can make to their success. Some of the biggest brands in the world...
payment by phone
2 min read
How to prevent customer payment calls dropping off
The situation where a customer changes their mind midway through a telephone purchase is called a drop-off. The most likely cause is when a...
2 min read
Compliance with GDPR When Taking Payment Over the Phone
Under the 1950 European Convention on Human Rights (ECHR), largely drafted by British civil servants, a right to privacy was conferred on all...
2 min read
Taking Credit Card Payments Over The Phone Regulations UK
With the rapid growth of online retailing, we've seen an accompanying increase in the resourcefulness and ingenuity of criminals. Our credit card...
2 min read
How to Take Credit Card Payments by Phone
It's such a common practice that we scarcely think about the mechanics of the process or the complexity of the regulations that govern it.The Rise of...