paytia-logo Blog

Protecting customer card payments and preventing fraud.

Subscribe Today

pci compliance

7 min read

How to take a card payment over the phone and increase revenue

Businesses have always recognised the positive contribution that customer service can make to their success. Some of the biggest brands in the world are as famous for this part of their operation as they are for their products. The reputational advantage...

Read More

3 min read

Preventing Fraud When Taking Payments Over the Phone

When it comes to taking card payments, there are essentially two categories: electronic (for example, contactless, or chip and pin machine methods), and manual, keyed entry, also known as card (or cardholder) not present. The latter is something of a...

Read More

2 min read

Taking Credit Card Payments Over The Phone Regulations UK

With the rapid growth of online retailing, we've seen an accompanying increase in the resourcefulness and ingenuity of criminals. Our credit card details are immensely valuable and every time we use them we run the risk that someone will find a way to...

Read More

2 min read

How to Take Credit Card Payments by Phone

It's such a common practice that we scarcely think about the mechanics of the process or the complexity of the regulations that govern it.The Rise of the Credit CardIntroduced to the UK in 1966 by Barclays, credit cards were originally only used in...

Read More

2 min read

Benefits of payment by phone

In many ways, the telephone call is the ideal way to talk to your customers - because it is more personal, freeform and adaptable than any other channel. It is also the most dynamically expanding technology of our times. In the 21st century, people are...

Read More

3 min read

What the twelve requirements of PCI DSS compliance ask of your business

Card fraud is damaging for everyone; for customers who have to negotiate getting their stolen money recompensated, the merchants who suffer financial and reputational damage following a data breach, and even society at large, when profits made by these...

Read More

3 min read

Why you should care about PCI DSS compliance

If your business or organisation takes payment by card or handles customers' financial information, you need to make sure that you are PCI DSS compliant. It doesn't matter if you head up a worldwide retail giant or are a sole trader with strictly local...

Read More

3 min read

Taking card details over the phone: how to keep your customers data safe

It's an unfortunate fact that with the increasingly digitised nature of today's trading environment, there is also the constant spectre of threat from cyber criminals looking to capitalise on your customers' valuable personal data, with the number of...

Read More

1 min read

Achieving PCI Compliance with a remote workforce

A business has to place a lot of trust in employees who work remotely and take credit card payments over the telephone. The customers may be unaware that they are working from home and if they do, this could add to their uncertainty regarding providing...

Read More