paytia-logo Blog

Protecting customer card payments and preventing fraud.

Subscribe Today

reputation

7 min read

How to take a card payment over the phone and increase revenue

Businesses have always recognised the positive contribution that customer service can make to their success. Some of the biggest brands in the world are as famous for this part of their operation as they are for their products. The reputational advantage...

Read More

3 min read

Preventing Fraud When Taking Payments Over the Phone

When it comes to taking card payments, there are essentially two categories: electronic (for example, contactless, or chip and pin machine methods), and manual, keyed entry, also known as card (or cardholder) not present. The latter is something of a...

Read More

2 min read

Taking Credit Card Payments Over The Phone Regulations UK

With the rapid growth of online retailing, we've seen an accompanying increase in the resourcefulness and ingenuity of criminals. Our credit card details are immensely valuable and every time we use them we run the risk that someone will find a way to...

Read More

3 min read

Taking card details over the phone: how to keep your customers data safe

It's an unfortunate fact that with the increasingly digitised nature of today's trading environment, there is also the constant spectre of threat from cyber criminals looking to capitalise on your customers' valuable personal data, with the number of...

Read More

1 min read

Achieving PCI Compliance with a remote workforce

A business has to place a lot of trust in employees who work remotely and take credit card payments over the telephone. The customers may be unaware that they are working from home and if they do, this could add to their uncertainty regarding providing...

Read More

3 min read

How to regain trust after a data breach

Any business can suffer a data breach. Despite what you may think, they don’t only affect large organisations. Its how you proactively react to very real threats of fraud that will determine how to regain trust after a data breach. Once trust is broken...

Read More

3 min read

Understanding PII: the storage of sensitive details

Personally identifiable information (PII) is any data that can be used to an identify an individual. This applies whether the data is sufficient to identify someone on its own or if it can be used to do so when combined with some other information. So...

Read More

3 min read

Credit card protection: Understanding the 12 PCI security requirements

“The people who establish the laws, acts, and regulations already did the tedious work; the rest of the process is just putting the Credit Acts into Action” (The Credit Repair Book). Unfortunately, for an SME, putting PCI DSS compliance into action is...

Read More

3 min read

Can a small business safely take payments by phone?

When you’re running a small business, you need to make it easy for your potential customers to make a purchase from you. And sometimes that means accepting card payments by phone. But is it safe to do so? How can you ensure that your customers’ financial...

Read More