Paytia
Secure phone payments

Take card payments by phone — without it landing in your PCI scope

Agents reading card numbers off a screen. Recordings and CRM notes full of card data. Your whole telephony stack dragged into SAQ D — 329 controls, audited every year. Taking payments by phone shouldn't cost you that.

Paytia takes the card out of the conversation. The customer keys it on their own handset — with an agent on the line or fully automated — and we route it straight to your gateway. Your people and systems never see the number, so your PCI scope drops from SAQ D (329 controls) to SAQ A (22).

329→22
PCI controls you're audited on, SAQ D down to SAQ A
Zero
Card digits your agents, recordings, CRM or network ever see
Level 1
PCI DSS service provider, certified since 2016
  • Agents, recordings, CRM and network never see the card number
  • Works agent-assisted or fully automated (24/7 IVR)
  • Keeps your existing phone system, acquirer and gateway
  • Live in days, no new hardware

Book a 15-minute demo

See it on a live call

Screen-share, a real payment taken securely over the phone, your questions answered. No slides, no commitment — you'll see exactly how it takes your contact centre out of PCI scope.

Your email is only used to respond to this enquiry — we never share or sell it.

What happens next

  1. 1. We email you within one business day to find a time.
  2. 2. 15-minute live walkthrough — a real payment taken over the phone.
  3. 3. You get a tailored PCI-scope reduction and pricing for your volume.

“Paytia turned a security exposure into a value-enhancing opportunity.” — Trinity Hall College, Cambridge

How it works

Your customer pays by phone. The card never reaches you.

1

The customer keys their own card

On their own phone keypad, on the call they're already on — with an agent on the line, or fully automated through 24/7 IVR. No callbacks, no payment links.

2

We route it straight to your gateway

The number goes from their keypad to your acquirer, through us. Your agents, call recordings, CRM and network never see a single digit.

3

Payment clears, the call continues

Authorised in seconds. On agent-assisted calls the agent stays on the line the whole time — no transfers, no hold music, no drop-off.

Same setup. The card number just stops arriving.

Same phone system, same agents, same acquirer. Nothing to rip out — the card data simply stops reaching anything you have to audit.

Phone payments today

  • Agents read card numbers off a screen or back over the line
  • Call recordings and CRM notes hold cardholder data
  • Your whole telephony stack is dragged into PCI scope
  • SAQ D — 329 controls, a QSA audit every renewal

With Paytia

  • Customer keys the card on their own handset
  • Agents, recordings, CRM and network never see a digit
  • Card goes straight to your acquirer — never through you
  • SAQ A — the 22-control questionnaire
Book my 15-minute demo

Compliance we deliver

PCI DSS Level 1 Service ProviderCyber Essentials Plus certifiedGDPR compliantHIPAA-aligned

Rated 5/5 on Google · 4.8/5 on FeaturedCustomers · PCI DSS Level 1 certified since 2016

“Paytia turned a security exposure and reputational risk into a value-enhancing opportunity. Fundraising has never been more important and Paytia has helped us achieve our goals.”

Trinity Hall College

Cambridge University

Used by British American Tobacco · Howard Kennedy · CITB · Clinical Partners · Trinity Hall College

Since 2016

Building secure payments

PCI DSS Level 1

Highest certification

99.99%

Platform uptime

$580M+

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