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Deliver efficient, trusted customer service
Paytia Secure Virtual Terminal includes all the features you need to deliver effective, efficient customer service out-of-the-box: capture customer-account and transaction references, create staff call scripts, export transaction history — and integrate seamlessly with your other business applications.
How it works
Paytia Secure Virtual Terminal enables card payments to be made during customer calls without your customer having to disclose their card details to you or your staff.
When your customer wants to make a payment, initiate secure-payment mode using the digits on your telephone keypad
Your customer is asked to enter their card details using their telephone keypad
You can monitor data entry and receive authorization verification while still on the call
Payment is made to PayPal account in the normal way
Edition |
Essential |
Pro |
Enterprise |
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Price per user |
£19.00 |
£24.00 |
Contact Sales |
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Minimum number of users |
1 |
5 |
20 |
| Features | |||
| Process payments directly into your PayPal account |
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| Customise voice-assistant language, gender and payment currency |
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| Select your telephone numbers for in and outbound calls |
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| Forward incoming calls for remote working |
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| Track customer-card input and authorisation in real time |
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| Record customer account and transaction references to payment |
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| Add employee call prompts and scripts |
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| Receive real-time and scheduled transaction reports |
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| Export transaction and call history to excel |
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| Integrate with existing business apps and telephony infrastructure |
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Our product specialists can run through your exact use cases with you. This can last 30 minutes and will include:
- assessment and advice on staying PCI Compliant
- a demo of setting up, configuration and use of Paytia products
- a rundown of pricing and getting started
