SecureFlow Platform

One tap into your secure payment line

Click2Call buttons and Scan-to-Call QR codes give your customers a single tap into a Paytia secure phone payment line — from your website, your invoices, your emails, or anywhere you can put a QR. No app. No login. The call starts, the card data goes straight to your acquirer, and your network never touches it.

1 tap

To start a payment

SAQ A

PCI scope outcome

Per number

QR generated

Weeks

To go live

How Click2Call and Scan-to-Call work

There's no new channel to build and no new supplier to integrate. You generate a QR or a button in the SecureFlow console, put it wherever your customers are, and Paytia handles the secure payment when they call.

  1. 1

    Generate your QR code or Click2Call button

    In the SecureFlow console, pick any active phone number on your account and generate a QR code, or copy the HTML snippet for a Click2Call button. Each one is tied to that specific number — one for sales, one for billing, one for collections — and tracked separately.

  2. 2

    Distribute it across your channels

    Drop the Click2Call button on your contact or support page, embed the QR in an email, print it on an invoice or statement, or add it to a direct-mail piece. Download the QR as a vector graphic so it scales cleanly at any size.

  3. 3

    Customer taps or scans — the call starts

    The customer taps the button or points their camera at the QR. No app to download, no login required. Their phone dials directly into your Paytia secure payment line in one tap.

  4. 4

    Call routes to the right payment line

    The call lands on whichever Paytia line you chose when you generated the QR or button — Agent Capture Assist so an agent takes the payment live, AutoPay IVR for 24/7 self-serve, or a dedicated number for a specific store, department, or out-of-hours service.

  5. 5

    Payment taken securely, card data stays off your network

    DTMF masking captures the customer's card on their own handset. The tones never reach your agent or your recording. The payment routes through Paytia to your acquirer — your infrastructure never touches the card number.

What's inside Click2Call and Scan-to-Call

Per-number QR codes

Generate a dedicated QR for any active phone number in your account. One for sales, one for billing, one for collections — all tracked separately so you know exactly which channel drove the call.

Click2Call web buttons

Drop an HTML snippet on your contact page, support page, or chat widget. Customers tap and the call starts on their device — desktop or mobile, nothing extra needed.

Print-ready vector format

Download QR codes as vector graphics so they print cleanly at any scale — invoices, statements, billboards, direct mail. You can also email them to your team straight from the SecureFlow console.

Routes into Agent or AutoPay

Every tap or scan lands the caller on a Paytia payment line — Agent Capture Assist for live calls, AutoPay IVR for 24/7 self-serve, or a specific store or department number. You choose when you generate the QR.

PCI DSS Level 1 certified

We're a PCI DSS Level 1 Service Provider, independently audited every year by a QSA. That's what lets us take the card data off your network entirely, dropping most merchants from SAQ D (329 controls) to SAQ A (22).

Per-channel reporting

See calls initiated and payments converted per QR or button, with source-channel attribution. Activate or deactivate individual QRs, generate new ones yourself, and run custom reports — all from one place.

Click2Call and Scan-to-Call — common questions

What's the difference between Click2Call and Scan-to-Call?+

Click2Call is a button or link you place on a website, in an email, or in an app — customers tap it and their phone dials directly. Scan-to-Call is a QR code you can put anywhere: invoices, print, signage, or packaging. Customers point their camera and the call starts. Both route into the same Paytia secure payment line; the difference is the channel you're distributing through.

Does the customer need an app to use it?+

No. Click2Call buttons work in any mobile or desktop browser. QR codes are read by the built-in camera app on any modern smartphone — iOS or Android. There's no download, no login, and no account to create.

Where does the call go when a customer taps or scans?+

The call routes into whichever Paytia payment line you linked when you generated the QR or button. That could be an agent taking the payment live (Agent Capture Assist), an automated IVR (AutoPay, available 24/7), or a dedicated line for a specific store, department, or time of day.

How does this help with PCI compliance?+

Card data never touches your website, your invoices, your print supplier, or anything else that carries the QR. It only enters the picture when the customer keys their card on their own phone during the call. DTMF masking keeps the tones off the agent's headset and out of the recording. Because your infrastructure doesn't handle the card number, most merchants drop from SAQ D (329 PCI DSS controls) to SAQ A (22).

Can I track which QR code or button drove a call?+

Yes. Each QR code and each Click2Call button is tracked individually in SecureFlow. You can see how many calls were initiated, how many converted to a completed payment, and which channel the call came from — whether that's an invoice, a contact page, a direct-mail piece, or somewhere else.

How long does it take to get started?+

Once your Paytia account is configured, generating QR codes and Click2Call buttons takes minutes in the SecureFlow console. Getting the account set up and your payment lines configured typically takes a few weeks.

See how Click2Call and Scan-to-Call fit with our other solutions on the solutions overview, or read how secure phone payments work in our PCI-compliant call centre guide.

Make calling to pay a one-tap experience

Book a 15-minute demo. We'll show you how Click2Call and Scan-to-Call route customers into a secure payment line, walk through what the PCI scope reduction looks like, and quote against your call volume.

PCI DSS Level 1
Cyber Essentials Plus

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