Bank Payments

Bank payments — Pay by Bank and bank-to-bank settlement

Two ways to take a card-free payment. Pay by Bank for consumer payments via Open Banking — your agent sends a link mid-call and the customer authorises in their banking app. Bank-to-bank for B2B settlement — account-to-account (A2A) transfers for invoices, supplier payments and recurring B2B billing. Both keep card scheme fees, chargeback risk, and PCI scope out of the picture entirely. Paytia handles the connections via FCA-regulated partners; payments settle into the business account you already use.
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Pay by Bank for consumer payments

When your agent's on a call with a customer about to pay, they now have two buttons: card, or bank. Pick bank, and there's no card data, no PCI scope, no interchange, and no chargeback exposure. For high-value consumer payments on the phone — legal fees, rent, insurance premiums, tuition — Pay by Bank beats cards on cost by a factor of 10.

The agent sends the customer an Open Banking payment link mid-call — SMS or email — and the customer authorises it in their banking app. Money lands in your existing business account within seconds. We run the Open Banking connection via FCA-regulated partners, so you're not taking on the regulatory load yourself.

Most of our customers run Pay by Bank and card side by side on the same call. The agent offers both, the customer picks, and over time the cheaper route — bank — quietly takes the majority of the volume.

Bank-to-bank for B2B settlement

Bank-to-bank — account-to-account (A2A) settlement — covers the B2B half of bank-rail payments. Recurring invoicing, supplier payments, periodic settlements, high-value one-offs. Same underlying rails as Pay by Bank, different buyer context: the payer is a business account, not a consumer's banking app.

The maths is the same as on the consumer side, but the impact is bigger. A flat per-transaction fee on a five or six-figure invoice replaces the percentage your card processor would charge — the saving on a single large invoice typically pays for the rest of the month's transactions outright. Settlement runs on UK Faster Payments or CHAPS rails, which usually means same-day clearing.

For finance teams running their AR or AP through a contact centre — collections agents, account managers, billing desks — bank-to-bank takes the card-fees-on-large-invoices conversation off the table.

Frequently asked questions

What is Pay by Bank?

Pay by Bank is an Open Banking payment. On a phone call, your agent sends a secure link — the customer opens it, authorises the payment in their banking app, and the money moves straight from their account into yours. No card, no scheme fees, no PCI scope because no card data is ever involved.

What's the difference between Pay by Bank and bank-to-bank settlement?

Pay by Bank is the consumer-side flow: the customer authorises a payment from their personal bank account during a phone call, usually via Open Banking. Bank-to-bank settlement is the B2B-side flow: account-to-account (A2A) payments between business accounts, often higher value, often recurring. Both move money over bank rails rather than card rails — same underlying mechanism, different buyer context.

How do bank-payment fees compare to cards?

Typically 60-80% cheaper. A card payment on a phone call pays interchange plus scheme fees plus gateway fees — often 1.5%+ on debit, more on credit. Open Banking or A2A on the same call is a flat per-transaction fee, usually under 30p. On high-value payments the saving is the kind you notice monthly.

Can we still get chargebacks?

No. Bank-rail payments don't carry the card-scheme chargeback route. If there's a dispute, the customer has to raise it with you — usually back on the phone. For most businesses that's a feature: it kills card-chargeback fraud. Just make sure your own refund process is solid before you flip volume across.

Do we need a separate bank account or gateway?

No. Payments settle into the same business account your card payments already land in — nothing to open, nothing to migrate. We handle the Open Banking and A2A connections via FCA-regulated partners, so you don't need to become an authorised payment institution yourself.

Is bank-to-bank suitable for B2B settlement?

Yes — that's its sweet spot. Recurring B2B invoicing, supplier payments, periodic settlements, high-value one-offs. A2A keeps fees flat regardless of transaction size, which makes a meaningful difference on five and six-figure invoices where card processing would charge a percentage. Settlement is typically same-day on UK Faster Payments or CHAPS rails.

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