Secure payments for NHS and private healthcare

Patients pay securely over the phone for appointments, prescriptions, and treatments. Fully compliant with NHS Digital standards and PCI DSS.

Industry Challenges

The payment challenges facing healthcare

Phone payments create unique risks and compliance burdens that generic solutions don't address.

Patient Payment Friction

Patients expect quick, easy payments but healthcare reception staff lack secure tools. Asking patients to read card numbers aloud in waiting areas compromises both security and dignity.

NHS Digital + PCI Compliance

Healthcare providers must meet both NHS Digital data standards and PCI DSS requirements simultaneously — a dual compliance burden that generic payment tools cannot address.

Sensitive Patient Data

Healthcare environments handle extremely sensitive data. Card details combined with patient records create a high-value target for attackers and a severe liability for providers.

Phone Payments for Appointments

Many patients prefer to pay by phone, especially elderly or less mobile patients. Without secure phone payment tools, staff must handle card data manually — a compliance failure.

How Paytia Helps

Purpose-built for healthcare

Every feature designed to solve real payment challenges in your industry.

DTMF Masking Technology

Proprietary technology replaces keypad tones in real time. Reception staff never hear or see card data — patients pay with complete privacy.

NHS Digital Compatible

Designed to meet NHS Digital data handling standards alongside PCI DSS. One solution that satisfies both regulatory frameworks.

24/7 Payment Availability

Patients can pay outside surgery hours via IVR self-service. Reduces missed payments and frees up reception staff during busy periods.

Zero Card Data Exposure

Card data never enters your healthcare environment. No storage, no processing, no transmission of sensitive payment information through your systems.

Simple Staff Experience

Browser-based portal requires no specialist training. Reception staff see payment progress on screen without accessing any card details.

Multi-Gateway Support

Process through your existing payment gateway — Stripe, Worldpay, Barclaycard, and more. No need to switch providers.

100%

NHS compatible

24/7

Payment availability

Zero

Card data exposure

Level 1

PCI certified

Compliance & Certifications

Regulatory compliance built in

Paytia meets the standards your industry demands — so you don't have to build compliance from scratch.

PCI DSS Level 1

The highest level of PCI certification. Paytia is audited annually by a Qualified Security Assessor.

NHS Digital

Meets NHS Digital data handling and security standards for healthcare payment processing.

GDPR

Full compliance with UK and EU data protection regulations. Patient payment data handled with strict privacy controls.

Cyber Essentials Plus

UK government-backed certification for cyber security best practices and vulnerability protection.

Ready to secure payments in healthcare?

See Paytia in action. Book a personalised demo with our team.