About Us

Who are we and what do we do?

dssCompliantround2Founded in 2016, Paytia is a specialist telephone payment processor. Paytia's systems allow businesses to take payment card details from their customers without putting their card data at risk over the phone.  

Paytia is fully licenced to PCI-DSS Level 1  ( the highest standard) by the payment card industry to compliantly process payment cards securely and globally

Using our technology, the customer is protected and remains in control of their card data throughout a "customer not present" payment transaction.

Paytia's systems add confidence that the merchant is honouring their duty of care to secure and protect their customer's card information that might otherwise be accessible for fraud.

Our services are distributed directly through a single sign up portal and through global strategic partners. We deliver an automated telephone service in 52 countries. Our partners consist of telecoms and utility providers, franchises, as well as other payment services businesses.

Paytia payments by phone technology

Paytia have developed a unique telephony solution that allows merchants (businesses) to collect payments from their customer’s credit or debit cards in a secure way so they no longer need to verbally ask for the card details.

The system employs a virtual assistant that can be brought into the conversation when a payment is required. This does away with the need for paper or electronic forms and demonstrates to the customer that their card details are protected.

It also enables the merchant to become PCI-DSS compliant for Mail Order Telephone Order (MOTO) payments.


High-Level platform architecture

The Pay729™ platform runs natively on AWS cloud services this allows us to be able to stretch our services over multiple global locations and to expand and retract our service usage based on demand. Platform Architecture



Multi-lingual encrypted telephony engine

The Pay729platform has its ROC (Report on Compliance) registered with Visa as a member agent on an annual basis and is certified by an External QSA (Qualified Security Assessor) to PCI-DSS (Payment Card Industry Data Security Standard) Level 1 Service Provider status and has been developed and user-tested over a 36-month period.
This unique Pay729platform has a bespoke media switching engine as its core telephony stack designed to enable us to scale encrypted calls.


Some features:

  • Multi-tenanted security structure
  • Full white label services for partners
  • Bespoke telephony core 
  • Automated telephone number activation in 52 countries
  • Modular publication of chargeable services
  • Multi-lingual payment collections in different currencies and translations
  • Elastic application and full API services

Data Security

Paytia takes data protection seriously, as part of its corporate responsibility. Paytia holds Level 1 PCI DSS compliance and is fully complying with GDPR.