PCI DSS Level 1 Certified

Secure payments on any channel.
Zero PCI headaches.

Pay. Telephone. Intercept. Accept.

Phone, IVR, payment links, web chat, WhatsApp, pay by bank, recurring billing — one platform, PCI DSS Level 1 on every channel, card data never enters your systems.

Trusted across the UK and US · Offices in London and New York

Trusted across healthcare, insurance, retail and finance to keep card data out of the call centre

British American TobaccoHoward KennedyCITBPinnacle GroupAudio TechnicaTrinity Hall CollegeClinical PartnersOnline 4 BabyRoyal College of RadiologistsStephen JamesOphelosDunster HouseIStructEExclusive HolidaysDPG LearnOptomaTotal TilesStonebridge Insurance
PCI DSS Level 1
Cyber Essentials Plus
Solutions

Every payment channel, one platform

Phone, digital, bank — whichever channel your customers prefer, card data never enters your business. PCI DSS Level 1, FCA-aware, GDPR-compliant. See all 19 solutions or see exactly how we intercept the card data.

Industries

Built for industries that take payments by phone

From contact centres to healthcare, Paytia secures phone payments across every sector.

Contact centre agents at desks using Paytia secure payment solutions

Secure payments for high-volume contact centres

Handle thousands of card payments daily without exposing a single digit to your agents. Paytia integrates with every major CCaaS platform.

SAQ A

From SAQ D (329 → 22)

Zero

Hardware required

Contact centre solutions
Testimonials

Trusted by organisations worldwide

We use Paytia for our phone orders to keep credit cards out of our system. The service works flawlessly, the support folks are super responsive and friendly, and it has greatly enhanced our PCI and credit card security.
PH

PHE Inc.

Technology Solutions

Paytia has helped us turn a security exposure and reputational risk into a value-enhancing opportunity. Fundraising has never been more important and Paytia has helped us achieve our goals
TH

Trinity Hall College

Cambridge University

We would highly recommend this product to any business wanting to enable distributed and remote working whilst completely removing the risk and uncertainty of a potential data breach, fraud and the potential of PCI fines.
BR

Business Reference Group

Consulting Services

Support

Frequently Asked Questions

Phone calls (agent-assisted and IVR self-service), SMS and email payment links, WhatsApp and web chat, Messenger, bank payments (ACH, FedNow, Open Banking), recurring billing, Zoom calls, and mobile app payments. Same PCI DSS Level 1 certified platform behind every channel — card data never enters your systems, whichever route the customer takes.

One principle applied across every channel. On a phone call we intercept the keypad tones in real time so agents never hear or see the digits. On payment links, customers pay on our secure page, not yours. On chat and WhatsApp we drop a secure form into the conversation. On bank payments we never see a card at all. Card data hits Paytia, not your systems — which typically drops your PCI scope from SAQ D (329 requirements) to SAQ A (22).

No. Paytia plugs into what you already run. Any phone system — landline, VoIP, PBX, or cloud CCaaS like Five9, Genesys, Amazon Connect, NICE. Any chat platform — web widget, Facebook Messenger, WhatsApp Business. Any payment gateway. Any CRM. Most customers go live within a week with zero hardware or software installed on their side.

DTMF masking replaces the phone keypad tones with flat, uniform sounds in real time — the agent stays on the line but can't decode what the customer is entering. Channel separation splits voice and data at the network level so card details travel down a completely separate encrypted path from the call itself. Both take your contact centre out of PCI scope. We support both — which you pick depends on your telephony setup.

Paytia is gateway-agnostic. We have direct integrations with Stripe, Worldpay, Adyen, Braintree, Authorize.Net, Cybersource, Trust Payments, Ryft, Barclaycard, and many more. If your processor isn't on that list, we can usually connect to it — we've not yet hit one we couldn't integrate with.

Yes — PCI DSS Level 1 Service Provider, the highest level, independently audited every year. Using Paytia across your payment channels typically moves your own business from SAQ D to SAQ A, meaning fewer things to audit, patch, scan, and document. Cyber Essentials Plus certified too, for UK-centric buyers who care.

Ready to take secure payments?

Get started in minutes, not months. No hardware, no software installs, no changes to your phone system. Just secure, PCI-compliant payments.

PCI DSS Level 1
Cyber Essentials Plus

Trusted by law firms, insurers, healthcare providers and regulated businesses worldwide. Learn more about Paytia