Secure payments for foundations and charities

Maximise telethon success with a suite of donation capture tools covering telephone, chat, video, and online channels — designed to maximise the impact of every campaign donation.

Foundation Challenges

The payment risks facing foundations

Telethon volunteers, fragmented donation channels, and complex campaign reporting create compliance and operational risks that generic tools ignore.

Telethon Security Gaps

Volunteer callers handling card numbers over the phone creates a serious PCI compliance risk. Every agent who hears card data is a potential breach point — and charities rarely have the security infrastructure to manage this.

Donation Campaign Fragmentation

Coordinating telethon campaigns, direct mail appeals, and online giving across multiple channels produces fragmented data and inconsistent donor records.

Event Fundraising Complexity

Managing payments for galas, auctions, and sponsored events alongside ongoing programmes requires secure processing and accurate attribution across overlapping campaigns.

Multi-Channel Inconsistency

Donors give via phone, online, mobile, and in person — but most foundations use different tools for each channel, making reconciliation and reporting a constant headache.

How Paytia Helps

Purpose-built for foundations

From telethon campaigns to recurring giving programmes, every feature is designed to maximise donations securely.

DTMF Masking Technology

Proprietary DTMF masking lets donors key in card details during the call while agents hear only flat tones. Card data never enters your foundation's systems — ideal for telethons with temporary staff.

Secure Payment Links

Send branded payment links by email or SMS for donations and event payments. Donors pay at their convenience from any device — fully PCI compliant with your branding throughout.

Recurring Donations

Set up regular giving programmes during a single phone call. Tokenised card storage means donations collect automatically on schedule, turning one-off gifts into sustained income.

Campaign Management

Run telethon campaigns, seasonal appeals, and fundraising drives with dedicated donation pages. Track every gift against the correct campaign for accurate reporting to trustees.

Unified Multi-Channel Collection

Collect donations via phone, online, payment links, and mobile — all through a single secure platform with unified reporting and a single donor view.

PCI DSS Level 1 Compliant

The highest level of PCI certification, audited annually by a Qualified Security Assessor. Reduce your compliance scope by removing card data from your environment entirely.

Multi

Channel collection

Recurring

Giving programmes

Campaign

Attribution tracking

Level 1

PCI DSS certified

Benefits

Why foundations choose Paytia

Safe telethon operations — callers never hear or see card data

Multi-channel donation capture: phone, online, SMS, QR code

Recurring giving programmes that build sustained income

Campaign-level attribution for accurate trustee reporting

PCI Level 1 certified — the highest standard of card security

Works with temporary and volunteer fundraising staff

Fundraising Regulator compatible collection practices

Unified dashboard across all donation channels

FAQ

Common questions

How does Paytia work for telethon campaigns?

Callers dial donors as normal. When it is time to take payment, the donor keys their card details into the phone keypad. DTMF masking replaces the tones in real time so callers never hear or see the card number. Payment confirmation appears on the caller's screen.

Can we use temporary or volunteer staff for phone fundraising?

Yes — that is one of the key advantages. Because callers never access card data, there is no PCI training burden and no risk from short-term volunteers handling sensitive information.

How does Paytia handle recurring donations?

During a call, the donor authorises a recurring schedule and enters their card details via DTMF masking. The card is securely tokenised, and subsequent payments collect automatically without the donor needing to call back.

Can we track donations by campaign or appeal?

Yes. Every donation is tagged to a specific campaign, appeal, or event. The dashboard provides real-time reporting on campaign performance, donor attribution, and overall fundraising progress.

Does Paytia meet Fundraising Regulator standards?

Paytia works alongside Fundraising Regulator requirements for transparent and ethical donation collection. All payment interactions are logged for audit and compliance purposes.

Ready to secure payments for your foundation?

See how leading foundations use Paytia to run compliant telethons and maximise donation income. Book a personalised demo.