Payment problems, solved by Paytia
Card numbers don't belong in your contact centre
See telephone payments →The problem. Every call where an agent hears a card puts your phone system, recordings, and screens in PCI scope. SAQ D, 329 controls, and one mistake away from a breach.
What we do. Customers key the card on their own phone. We mask the tones or split the call so the digits go straight to the gateway — no agent, no recording, no scope.
DTMF Masking
Also called DTMF suppression. The customer types their card on their phone keypad. We mask the tones in the live audio so the agent doesn't hear them and the recording stays clean.
Learn moreMOTO Payments
Take Mail Order / Telephone Order payments without the card number reaching your agents, your recording, or your systems.
Learn moreSecure Virtual Terminal
The browser payment screen your agents use, without the card entry. They start the payment, the customer keys their own card, and your scope stays at SAQ A.
Learn moreAgent-Assisted Payments
Your agent stays on the live call while the customer keys their card. We mask the tones so no card data reaches the recording or the agent's audio.
Learn moreTaking Card Payments Over the Phone
How to take card payments on a call legally, securely, and without landing in SAQ D. Covers agent-assisted, IVR, and outbound options.
Learn moreChannel Separation
Two-channel approach. The customer's audio is split from the agent's during card capture so the digits never share the line.
Learn moreIVR Payments
Automated 24/7 phone payments — no agent on the line, no card data on your systems.
Learn moreMobile Payments
Take secure card payments from any smartphone or tablet. No card reader, no app to ship.
Learn moreOutbound Payments
You dial the customer for collections, renewals, or chase — and take the payment on the same call.
Learn morePayment Chase
Automated payment reminders by email and SMS with smart scheduling and pay-now links.
Learn morePayment Campaigns
Run secure outbound bill-payment and donation campaigns by SMS, email and QR. PCI DSS Level 1, SAQ A.
Learn moreClick2Call & Scan-to-Call
One tap or scan launches a call straight into a secure payment line. QR codes and click-to-call buttons, PCI DSS Level 1.
Learn moreOne card across in-store, phone, and online
See in-person payments →The problem. Customer pays a deposit in-store on the terminal, then settles the balance over the phone — and you've got two records, two refund paths, and an awkward conversation when something doesn't match.
What we do. Verifone tokens that work across every channel. Take the deposit on the POS, take the balance by phone, refund either side from one record.
Take payments online without owning the checkout
See online payments →The problem. Building a checkout means PCI scope, fraud risk, dev-team queues, and a new compliance audit every time marketing wants a custom field.
What we do. Hosted checkouts, branded payment links, recurring billing, and click-to-pay — all on our PCI Level 1 infrastructure. You design the page; we carry the scope.
Payment Links
Send secure branded payment links by email, SMS, or chat. Expire them any time.
Learn moreAdvanced Payment Links
Branded links with 4-digit security codes and a unified agent interface.
Learn moreCustomised Web Checkout
Fully branded Stripe-backed checkout pages with custom fields and payment rules.
Learn moreSecure Web Payments
Hosted web payment pages with full PCI DSS Level 1 scope offload.
Learn moreRecurring Payments
Subscription billing — agent-assisted setup or a hosted sign-up form.
Learn moreClick to Pay
Embed a pay-now button. Customers connect via WebRTC and pay securely.
Learn morePay-in-Advance
Take secure pay-in-advance payments by link, virtual terminal and invoice on one PCI DSS Level 1 account, so customers settle before they arrive.
Learn moreSkip the card scheme on big-ticket payments
See bank payments →The problem. Card fees of 1.5–3% are pure margin walking out the door on B2B invoices and high-value transactions. And card data is the most expensive thing on your network to protect.
What we do. Open Banking account-to-account payments. Instant settlement, no card data, fees in pence rather than percentages. Same agent flow, different rails.
AI agents can talk to customers — they shouldn't read card numbers
See conversational & ai payments →The problem. Web chat, video calls, voice AI, and LLM-driven agents all bring payments into the conversation. PCI doesn't care if the agent is software — the scope still lands on you.
What we do. Intercept the card before it reaches the chat log, the LLM, or the recording. Zoom, WhatsApp, web chat, AI CallSynch — payments happen inside the conversation, the digits don't.
Zoom Payments
Take card payments inside Zoom meetings — free Zoom Marketplace app.
Learn moreWeb Chat Payments
Accept payments inside live chat, WhatsApp, and Messenger conversations.
Learn moreAI CallSynch SecureFlow
AI call analysis and DTMF-masked payment capture in one workflow.
Learn moreSensitive Data Capture
Intercept card details before they reach AI bots. Capture Assist API.
Learn moreBespoke Workflows
Tailored multi-team data-capture and payment journeys — secure e-forms, work queues and back-office integrations on our PCI DSS Level 1 platform.
Learn moreFind the solution for your business
Book a 15-minute call. We'll walk through your current setup, show you the relevant Paytia solution live, and put together pricing based on call volume.
Trusted by law firms, insurers, healthcare providers and regulated businesses worldwide. Learn more about Paytia