Solutions

Payment problems, solved by Paytia

Paytia's solutions cover the awkward moments in taking payments — the agent who shouldn't hear the card, the customer who pays half in-store and half over the phone, the AI bot that's about to land your business in PCI scope. Pick the problem you've got below; every product on this page exists to keep card data out of somewhere it doesn't belong.
Telephone Payments

Card numbers don't belong in your contact centre

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The problem. Every call where an agent hears a card puts your phone system, recordings, and screens in PCI scope. SAQ D, 329 controls, and one mistake away from a breach.

What we do. Customers key the card on their own phone. We mask the tones or split the call so the digits go straight to the gateway — no agent, no recording, no scope.

In-Person Payments

One card across in-store, phone, and online

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The problem. Customer pays a deposit in-store on the terminal, then settles the balance over the phone — and you've got two records, two refund paths, and an awkward conversation when something doesn't match.

What we do. Verifone tokens that work across every channel. Take the deposit on the POS, take the balance by phone, refund either side from one record.

Bank Payments

Skip the card scheme on big-ticket payments

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The problem. Card fees of 1.5–3% are pure margin walking out the door on B2B invoices and high-value transactions. And card data is the most expensive thing on your network to protect.

What we do. Open Banking account-to-account payments. Instant settlement, no card data, fees in pence rather than percentages. Same agent flow, different rails.

Conversational & AI Payments

AI agents can talk to customers — they shouldn't read card numbers

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The problem. Web chat, video calls, voice AI, and LLM-driven agents all bring payments into the conversation. PCI doesn't care if the agent is software — the scope still lands on you.

What we do. Intercept the card before it reaches the chat log, the LLM, or the recording. Zoom, WhatsApp, web chat, AI CallSynch — payments happen inside the conversation, the digits don't.

Find the solution for your business

Book a 20-minute call. We'll walk through your current setup, show you the relevant Paytia solution live, and put together pricing based on call volume.

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