Tailored solutions for secure bookings, deposits, and payments across every travel channel.
International bookings, deposits, and pre-authorisations create complex compliance requirements.
Customers call to book holidays, flights, and hotel stays — then read card details aloud to agents. Every phone booking is a potential data breach waiting to happen.
International travellers pay in different currencies, and agents must handle conversions, surcharges, and cross-border payment rules without errors or compliance gaps.
Hotels and car hire companies need to pre-authorise cards for deposits and incidentals. Handling these securely over the phone adds complexity and risk to every reservation.
Peak booking seasons can triple call volumes overnight. Payment infrastructure must scale instantly without degrading security or customer experience.
Every feature designed to solve real payment challenges across travel, hotels, and hospitality.
DTMF masking means customers key in card details during the call, but agents hear only flat tones. Card data never touches your booking systems.
Process pre-authorisations for hotel deposits, car hire holds, and booking guarantees securely over the phone. Capture and release funds without exposing card data.
Accept payments in multiple currencies from international travellers. Currency handling is built into the payment flow — no separate tools or manual conversion needed.
Cloud-based infrastructure scales automatically with demand. Handle peak season volumes without capacity planning, additional hardware, or compromising security.
Send secure payment links by email or SMS after a phone enquiry. Customers complete bookings at their convenience while you maintain full PCI compliance.
Record every booking call without capturing card data. DTMF masking means recordings are automatically PCI compliant — no pause/resume needed.
Agents take the booking and the payment in a single call — no follow-up link to chase, no risk the customer books elsewhere in the meantime.
Collect deposits across multiple travellers for group bookings and package holidays without separate calls or payment sessions for each person.
Expensive trips close more often when customers can spread the cost. Set up scheduled instalments during the initial booking call with tokenised card storage.
Hotels and car hire operators pre-authorise cards for deposits and hold amounts securely — no need to re-capture details at check-in or vehicle return.
Paytia is audited annually by a Qualified Security Assessor. That Level 1 certification covers every phone booking, regardless of which agent takes the call.
A smooth, secure payment experience during the call is dramatically better than sending a link and hoping the customer returns to complete it.
Multi-currency support means agents don't need to do anything differently for overseas customers. The platform handles currency and cross-border rules.
Every booking payment, deposit, and amendment fee is logged with full detail. Reconciliation is straightforward and disputes are easy to resolve.
Our payment tools designed specifically for travel and hospitality businesses.
Verifone terminal at check-in with token reuse for pre-auths, room charges, and incidentals settled later — no re-swiping at checkout.
Learn more →Secure phone booking payments for travel agents and hotel reservations with instant confirmation and DTMF masking.
Learn more →Secure payment links for online bookings, invoice payments, group travel deposits, and balance collection.
Learn more →Payment plans for expensive trips and scheduled instalments for luxury travel, destination weddings, and extended stays.
Learn more →24/7 automated booking balance payments, amendment fees, and self-service payment processing for out-of-hours travellers.
Learn more →Guests pay deposits and pre-authorise incidentals securely over the phone. Front desk staff never see or hear card data during the reservation process.
Agents take holiday and flight bookings by phone with full PCI compliance. Customers key in their card details while the agent guides them through the booking.
Collect outstanding balances, booking amendments, and upgrade fees via secure payment links sent after the initial call. Customers pay at their convenience.
Three travel and travel-adjacent customers dealing with the same phone payment problem — insurance premiums, medical screening calls, and holiday currency.
When the pandemic shut down airport bureaux de change, ICE had to move foreign currency orders and delivery payments onto the phone fast. Read about ICE International's pandemic-era switch to secure phone payments and how it gave them a phone sales channel they didn't have before.
Travel insurance is phone-heavy — customers want to talk through cover, especially on anything medical. See how InsureandGo runs secure premium payments across its travel insurance contact centre without holding up the conversation.
AllClear covers travellers with pre-existing medical conditions, which means long, detailed calls that can't be interrupted for a payment step. Here's how AllClear takes travel policy payments without breaking the agent conversation or exposing card data to the call recording.
Yes. Paytia supports pre-authorisations for hotel deposits, car hire holds, and booking guarantees. You can capture and release funds securely without exposing card data.
Yes. Multi-currency support is built into the payment flow. International travellers can pay in their preferred currency without manual conversion by your agents.
Paytia works alongside ATOL and ABTA financial protection requirements without any conflict. Our platform handles the payment security layer while you manage your regulatory obligations.
Paytia is cloud-based and scales automatically. There is no capacity planning, no hardware changes, and no degradation in security or speed during peak periods.
Yes. Agents can send branded, secure payment links by email or SMS so customers can complete their booking at a time that suits them.
See Paytia in action. Book a personalised demo with our team.