Never stop collecting payments: Paytia self-service payment capture using automated IVR systems for round-the-clock payment processing. Choose from basic payment capture IVR or fully customised Payment IVR service integrated with your business database.
Never stop collecting payments
Customer calls anytime
Greeted by automated voice prompt
Enters card details via keypad
DTMF masking secures every keystroke
Payment processed instantly
Confirmation plus optional receipt
Database updated automatically
Workflows triggered, reports generated
24/7
Always available
Zero
Agent time required
45s
Average call duration
PCI L1
Fully certified
Paytia's 24x7 automated IVR payment systems provide continuous payment processing capabilities without human intervention. Choose from two powerful solutions designed to meet different business requirements.
Control IVR functionality to activate or deactivate key features including reference number capture, account number collection, and flexible transaction amount settings (fixed or variable).
Complete business call flow customisation integrated with your existing database systems for seamless data exchange and workflow automation.
IVR payment solutions automate telephone payments, allowing customers to pay 24/7 without agent assistance. The system uses voice prompts and touchtone inputs to guide customers through a secure payment process, significantly reducing operational costs while enhancing security and compliance.
For businesses using 3CX phone systems, our IVR payment solutions integrate directly with your existing telephony infrastructure, providing automated payment collection that works seamlessly with your current setup while maintaining full PCI compliance.
Enable customers to make payments at any time without agent assistance, reducing staffing costs while maintaining service quality.
Reduce PCI DSS scope with our secure payment architecture, eliminating card data from your call centre environment entirely.
Integrates with your existing telephony system, CRM, payment processors, and other business systems for streamlined operations.
Handles unlimited call volumes with consistent performance, adapting to seasonal fluctuations without service degradation.
Our automated IVR payment system seamlessly integrates with your existing infrastructure, providing continuous payment processing capabilities without human intervention.
Customers call your automated IVR system at any time, day or night. The system greets them and guides them through the payment process using clear, professional voice prompts.
The IVR system securely captures payment details using DTMF masking technology. All sensitive information is encrypted and processed according to PCI DSS Level 1 standards.
Payments are processed instantly through your integrated payment gateway. The system validates transactions, handles declines, and provides immediate confirmation to customers.
Successful payments automatically update your business database, trigger workflows, send confirmations, and generate reports — all without manual intervention, enabling true 24x7 operation.
Our 24x7 automated payment system includes sophisticated features designed to maximise security, efficiency, and customer satisfaction.
Completely masks touch tones when customers enter payment details, ensuring maximum security and PCI compliance.
Works seamlessly with existing call recording systems, ensuring sensitive payment information is never captured.
Instant payment processing and confirmation with immediate database updates and workflow triggers.
Professional voice prompts and intuitive flow design ensure a smooth, user-friendly payment experience.
Paytia's 24x7 automated payment IVR system enables customers to make payments at their convenience, reducing operational costs while improving cash flow. Our self-service payment automation handles high call volumes without additional staffing requirements.
The system integrates directly with your existing business database, automatically updating customer records and triggering business processes upon successful payment completion.
Our automated payment capture system includes sophisticated features like payment plan management, partial payment handling, and real-time balance updates. The IVR system can handle complex payment scenarios including instalment plans and recurring billing.
With PCI DSS Level 1 compliance built-in, your automated payment system maintains the highest security standards while providing seamless customer experience.
View complete IVR design guide →Customers call, enter their details via keypad, and pay, even outside business hours. Never miss a payment because the office is closed.
Secure card entry with dual-tone multi-frequency masking that protects sensitive data throughout the entire process.
Support for credit cards, debit cards, and other payment methods to accommodate customer preferences.
Comprehensive dashboard with transaction data, success rates, payment analytics, and drop-off point tracking.
Provide payment services in multiple languages to accommodate diverse customer bases across regions.
Tailor the payment process to match your brand voice and specific business requirements with professional voice talent or text-to-speech.
Optional hybrid model where agents can assist customers but are removed during card data entry for maximum security.
Multiple confirmation options including voice, email, and SMS notifications with unique confirmation numbers.
Connect with CRM, ERP, billing systems, and payment processors for streamlined operations and automated workflows.
Comprehensive technical capabilities and integration features designed for enterprise-level payment automation.
Reduce compliance scope and complexity with our secure architecture that eliminates card data from your environment.
| Requirement | Without | With Paytia |
|---|---|---|
| PCI Assessment | SAQ D (329 Qs) | SAQ A (22 Qs) |
| Network Security | Extensive | Minimal |
| Call Recording | Complex | No restrictions |
| Staff Training | Extensive | Minimal |
Transform your payment collection with our advanced 24x7 automated IVR system designed for maximum efficiency and security.
Accept payments around the clock without staff overhead, improving customer satisfaction and cash flow.
Cut operational expenses by up to 70% through intelligent payment automation and reduced manual processing.
PCI DSS Level 1 certified automated payment processing ensures maximum security for all transactions.
IVR payment solutions serve businesses across industries where automated phone payments reduce costs and improve customer experience.
Enable customers to pay bills 24/7 without agent assistance. Reduce call centre costs while improving payment collection rates and customer satisfaction.
Automate premium collection and policy renewal payments. Customers can pay at their convenience, reducing lapsed policies and improving retention.
Streamline patient payment collection for co-pays, outstanding balances, and treatment plans with secure, automated phone payment options.
Provide residents with 24/7 payment options for council tax, parking fines, and other fees without increasing staffing requirements.
Automate subscription and membership renewals. Reduce churn by making it easy for members to pay at any time.
Enable parents and students to pay fees, deposits, and tuition at their convenience with secure, automated phone payment processing.
For businesses using 3CX phone systems, our IVR payment solutions integrate directly with your existing telephony infrastructure. This provides automated payment collection that works seamlessly with your current setup while maintaining full PCI compliance. No hardware changes or complex migrations required.
Discuss requirements, call volumes, and needs
Customised IVR design for your business
Technical configuration and integration
Comprehensive call flow and payment testing
Team training on monitoring and reporting
Smooth launch with 24/7 ongoing support
Our IVR payment solutions are built on PCI DSS Level 1 certified infrastructure, ensuring the highest level of payment security available.
Card data is captured, encrypted, and processed entirely within Paytia's PCI-certified infrastructure. Your systems never see, store, or transmit sensitive payment information.
Touchtone signals are intercepted and replaced before they reach your telephony system. Even if call recordings are compromised, no card data can be extracted.
All payment data is encrypted using bank-grade TLS encryption from the moment it is captured through to final processing with your payment gateway.
Automate routine payment calls that currently require agent time. Free your team to focus on complex enquiries and sales.
Reduce PCI DSS compliance from SAQ D (329 questions) to SAQ A (22 questions). Cut annual audit and assessment costs by 87%.
Automated systems require no payment-specific staff training. New team members are productive immediately without compliance training.
No secure rooms, no dedicated payment terminals, no special network segregation. Works with your existing telephony infrastructure.
Join thousands of businesses that have automated their payment processing with Paytia's 24x7 IVR payment systems. Reduce costs, improve cash flow, and provide customers with convenient self-service payment options.