Build the Payment Experience Your Business Actually Needs
Ever tried squeezing your unique claims process into a rigid off-the-shelf system? It's frustrating, expensive, and usually doesn't work properly. We take a completely different approach—we build your claims solution exactly how you need it to work.
The Problem with Vertical-Specific Solutions
Here's the problem: most claims software is built for specific industries like insurance or loans. When you have unique requirements, you end up paying through the nose for customizations that never quite fit right. Your team spends months trying to make the system work instead of focusing on what matters—processing claims efficiently.
Expensive Customization
You're basically paying twice—once for software that doesn't fit, then again to make it work
Extended Time to Market
While you wait months for customizations, your competitors are already processing claims
Process Compromises
End up changing how your business works just to make the software happy
Paytia is Different
Here's how we work: you tell us what you need your claims system to do, and we build it exactly that way. No compromises, no "that's not how our system works"—just a solution that fits your business perfectly.
Designed to Fit — Not Forced to Fit
Think of it this way: instead of forcing you to work around software limitations, we create software that works around your business needs. Complex approval chains? No problem. Real-time updates to legacy systems? We've got you covered.
- Custom capture forms aligned with your processes
- Branded interfaces that support your team and customers
- API services that integrate directly with your systems
- Custom admin controls with your permissions and dashboards
Faster Go-Live
We focus on getting your most important features working first, so you start seeing results while we're still building the rest.
What We Deliver
Here's what you actually get when we build your claims system
Smart Data Collection
Captures all the information you need while automatically handling the compliance headaches. The system knows which data needs special protection and handles it accordingly—no manual tagging required. Works with any currency worldwide.
Your Brand, Your Interface
Everything looks and feels like part of your business. Your team gets interfaces that make sense for how they work, and your customers see your brand throughout.
Plays Well with Others
Connects seamlessly to whatever systems you're already using. Your CRM, accounting software, legacy databases—we make sure everything talks to each other properly. Rock-solid reliability included.
You're in Control
Set up the system exactly how you want it—who can access what, which dashboards people see, and how everything operates day-to-day.
Instant Updates
When something happens in your claims system, other systems know about it immediately. No delays, no batch processing overnight—everything stays in sync.
AI Chat & Voice Bots
Automate tasks and capture payments using intelligent conversational interfaces
Inbound Payment Capture
Securely collect and process incoming payments with real-time validation and compliance
Automated Outbound Payment Setup
Configure and manage automated payment scheduling with full reconciliation tracking
Gift Voucher Management
Complete gift voucher purchase, management, and issuance system with fraud protection
Enterprise Security & Compliance
Built-in security protocols and compliance frameworks that protect your claims data and ensure regulatory adherence
PCI-DSS Level 1
Service Provider certification for payment card data handling
- End-to-end encryption for all payment transactions
- Secure data tokenization and storage protocols
- Regular vulnerability assessments and penetration testing
- Content Security Protection against man-in-the-middle attacks
- Comprehensive transaction reporting and audit trails
Cyber Essentials Plus
Government-backed cybersecurity accreditation
GDPR Aligned
Full compliance with European data protection regulations
99.9999% Uptime
Enterprise-grade reliability guarantee
Intelligent Data Classification & Compliance
PII Data Tagging
Automated identification and classification of Personally Identifiable Information for regulatory compliance and data protection.
- Name and address information
- Social security and identification numbers
- Financial account information
- Communication data (email, phone)
MII Data Tagging
Specialized handling and classification of Medical Information Identification for healthcare claims and HIPAA compliance.
- Medical record numbers and identifiers
- Health insurance information
- Medical diagnosis and treatment codes
- Provider and facility identifiers
Automated Compliance
Real-time enforcement of data protection policies with automated encryption and access controls based on data classification.
- Automatic field-level encryption
- Role-based access controls
- Audit trail generation
- Data retention policy enforcement
Claims Workflow Automation
Streamline every stage of your claims process with intelligent automation and secure payment capture
Intake & Initial Assessment
Custom forms capture claim details, supporting documentation, and initial payment information. Real-time validation ensures data accuracy while maintaining security compliance throughout the intake process.
- Multi-step form validation with global currency support
- Automated duplicate claim detection and flagging
- Secure document upload with virus scanning
Smart Data Collection
Forms adapt based on claim type, jurisdiction, and business rules to collect only relevant information.
Secure Payment Processing
End-to-end encrypted payment capture with real-time fraud detection and compliance validation.
Payment & Settlement
Secure payment processing with comprehensive API integration for existing financial systems. Support for both immediate payments and scheduled settlements with full audit trail capabilities.
- Real-time payment validation and processing
- Automated reconciliation with existing accounting systems
- Comprehensive transaction reporting and analytics
Real-World Success Stories
See how businesses across industries have transformed their claims management with Paytia
The Paytia Methodology
We don't adapt your process to fit our product — we build your product to fit your process. From complex approval flows to real-time data sync, our platform bends to your needs.
Designed to Fit — Not Forced to Fit
Faster Go-Live with Phased Delivery
Milestone-based delivery prioritizing essential services first
Secure, Scalable, Compliant
PCI-DSS compliant architecture with enterprise-grade security
Future-Proof with AI Integration
AI-powered workflows and intelligent automation capabilities
Real-World Implementation
Pinnacle Group Success Story
Pinnacle Group needed a comprehensive claims management solution that could handle complex approval workflows, automated payment processing, and seamless integration with their existing systems.
Custom Workflow Engine
Multi-stage approval processes with automated routing and notifications
Automated Payment Processing
Secure outbound payments with real-time validation and audit trails
Legacy System Integration
Seamless API integration with existing claims and financial systems
"Paytia delivered exactly what we envisioned - a complete claims management ecosystem that integrates perfectly with our operations. No compromises, just results." — Pinnacle Group Operations Director
Key Results Delivered
Custom Features Delivered:
- Multi-tenant approval workflows
- Real-time payment validation
- Automated documentation generation
- Custom reporting dashboards
- Mobile-responsive interfaces
Advanced Claims Management Capabilities
Built Your Way — Delivered Fast. No compromises, no excessive development overhead, just a reliable, secure solution tailored for real outcomes.
AI Chat & Voice Bots
Automate tasks and capture payments using intelligent conversational interfaces with natural language processing.
Custom Channels
Enable payments through social media, SMS, live chat, and other customer-preferred platforms with unified processing.
Real-Time Analytics
Comprehensive dashboards with real-time claims tracking, payment status, and performance metrics for better decision making.
Ready to Build Your Ideal Claims Management Solution?
Let's discuss how we can build exactly what your business needs. No compromises, no forcing your processes into someone else's software—just a solution designed around how you actually work.
What Happens Next?
- Discovery Call: We understand your current claims process and specific challenges
- Solution Design: We create a custom architecture that fits your exact requirements
- Rapid Development: Milestone-based delivery gets your most important features live fast
- Ongoing Support: Continuous optimization and feature enhancement as your needs evolve
Our Guarantee
If we can't deliver a solution that fits your business better than trying to force-fit an off-the-shelf system, we'll tell you upfront. No wasted time, no false promises.