Build the Payment Experience Your Business Actually Needs

Ever tried squeezing your unique claims process into a rigid off-the-shelf system? It's frustrating, expensive, and usually doesn't work properly. We take a completely different approach—we build your claims solution exactly how you need it to work.

500+
Successful Projects
85%
Faster Processing
100%
PCI Compliant

The Problem with Vertical-Specific Solutions

Here's the problem: most claims software is built for specific industries like insurance or loans. When you have unique requirements, you end up paying through the nose for customizations that never quite fit right. Your team spends months trying to make the system work instead of focusing on what matters—processing claims efficiently.

Expensive Customization

You're basically paying twice—once for software that doesn't fit, then again to make it work

Extended Time to Market

While you wait months for customizations, your competitors are already processing claims

Process Compromises

End up changing how your business works just to make the software happy

Paytia is Different

Here's how we work: you tell us what you need your claims system to do, and we build it exactly that way. No compromises, no "that's not how our system works"—just a solution that fits your business perfectly.

Designed to Fit — Not Forced to Fit

Think of it this way: instead of forcing you to work around software limitations, we create software that works around your business needs. Complex approval chains? No problem. Real-time updates to legacy systems? We've got you covered.

  • Custom capture forms aligned with your processes
  • Branded interfaces that support your team and customers
  • API services that integrate directly with your systems
  • Custom admin controls with your permissions and dashboards

Faster Go-Live

We focus on getting your most important features working first, so you start seeing results while we're still building the rest.

50-70% Faster time to market

What We Deliver

Here's what you actually get when we build your claims system

Smart Data Collection

Captures all the information you need while automatically handling the compliance headaches. The system knows which data needs special protection and handles it accordingly—no manual tagging required. Works with any currency worldwide.

Your Brand, Your Interface

Everything looks and feels like part of your business. Your team gets interfaces that make sense for how they work, and your customers see your brand throughout.

Plays Well with Others

Connects seamlessly to whatever systems you're already using. Your CRM, accounting software, legacy databases—we make sure everything talks to each other properly. Rock-solid reliability included.

You're in Control

Set up the system exactly how you want it—who can access what, which dashboards people see, and how everything operates day-to-day.

Instant Updates

When something happens in your claims system, other systems know about it immediately. No delays, no batch processing overnight—everything stays in sync.

AI Chat & Voice Bots

Automate tasks and capture payments using intelligent conversational interfaces

Inbound Payment Capture

Securely collect and process incoming payments with real-time validation and compliance

Automated Outbound Payment Setup

Configure and manage automated payment scheduling with full reconciliation tracking

Gift Voucher Management

Complete gift voucher purchase, management, and issuance system with fraud protection

Enterprise Security & Compliance

Built-in security protocols and compliance frameworks that protect your claims data and ensure regulatory adherence

PCI-DSS Level 1

Service Provider certification for payment card data handling

  • End-to-end encryption for all payment transactions
  • Secure data tokenization and storage protocols
  • Regular vulnerability assessments and penetration testing
  • Content Security Protection against man-in-the-middle attacks
  • Comprehensive transaction reporting and audit trails

Cyber Essentials Plus

Government-backed cybersecurity accreditation

GDPR Aligned

Full compliance with European data protection regulations

99.9999% Uptime

Enterprise-grade reliability guarantee

Intelligent Data Classification & Compliance

PII Data Tagging

Automated identification and classification of Personally Identifiable Information for regulatory compliance and data protection.

  • Name and address information
  • Social security and identification numbers
  • Financial account information
  • Communication data (email, phone)

MII Data Tagging

Specialized handling and classification of Medical Information Identification for healthcare claims and HIPAA compliance.

  • Medical record numbers and identifiers
  • Health insurance information
  • Medical diagnosis and treatment codes
  • Provider and facility identifiers

Automated Compliance

Real-time enforcement of data protection policies with automated encryption and access controls based on data classification.

  • Automatic field-level encryption
  • Role-based access controls
  • Audit trail generation
  • Data retention policy enforcement

Claims Workflow Automation

Streamline every stage of your claims process with intelligent automation and secure payment capture

Intake & Initial Assessment

Custom forms capture claim details, supporting documentation, and initial payment information. Real-time validation ensures data accuracy while maintaining security compliance throughout the intake process.

  • Multi-step form validation with global currency support
  • Automated duplicate claim detection and flagging
  • Secure document upload with virus scanning

Smart Data Collection

Forms adapt based on claim type, jurisdiction, and business rules to collect only relevant information.

85% Reduction in incomplete submissions

Secure Payment Processing

End-to-end encrypted payment capture with real-time fraud detection and compliance validation.

100% PCI-DSS Level 1 compliance

Payment & Settlement

Secure payment processing with comprehensive API integration for existing financial systems. Support for both immediate payments and scheduled settlements with full audit trail capabilities.

  • Real-time payment validation and processing
  • Automated reconciliation with existing accounting systems
  • Comprehensive transaction reporting and analytics

Real-World Success Stories

See how businesses across industries have transformed their claims management with Paytia

Housing Management Provider

Implemented a full workflow-driven claims management system with outbound payment automation, reducing processing time by 65% and improving tenant satisfaction.

65% faster processing

Solar Energy Company

Securely captures customer bank account details and sets up automated outbound payments with real-time validation, streamlining the entire installation payment process.

Automated payment setup

Healthcare Network

Deployed secure, voice-assisted payment flows with full compliance and centralized recording, enabling seamless patient billing across multiple locations.

Voice-assisted compliance

Utilities Provider

Built a self-service IVR payment journey integrated with legacy billing systems, reducing call center volume by 40% while maintaining security compliance.

40% volume reduction

The Paytia Methodology

We don't adapt your process to fit our product — we build your product to fit your process. From complex approval flows to real-time data sync, our platform bends to your needs.

Designed to Fit — Not Forced to Fit

Faster Go-Live with Phased Delivery

Milestone-based delivery prioritizing essential services first

Secure, Scalable, Compliant

PCI-DSS compliant architecture with enterprise-grade security

Future-Proof with AI Integration

AI-powered workflows and intelligent automation capabilities

Real-World Implementation

Housing Management Provider: Full workflow-driven claims management system with outbound payment automation
Solar Energy Company: Secure bank account capture with automated outbound payments and real-time validation
Healthcare Network: Voice-assisted payment flows with full compliance and centralized recording
Utilities Provider: Self-service IVR payment journey integrated with legacy billing systems

Pinnacle Group Success Story

Pinnacle Group needed a comprehensive claims management solution that could handle complex approval workflows, automated payment processing, and seamless integration with their existing systems.

Custom Workflow Engine

Multi-stage approval processes with automated routing and notifications

Automated Payment Processing

Secure outbound payments with real-time validation and audit trails

Legacy System Integration

Seamless API integration with existing claims and financial systems

"Paytia delivered exactly what we envisioned - a complete claims management ecosystem that integrates perfectly with our operations. No compromises, just results." — Pinnacle Group Operations Director

Key Results Delivered

85% Faster Processing
100% Audit Compliance
60% Admin Reduction
24/7 Automated Processing

Custom Features Delivered:

  • Multi-tenant approval workflows
  • Real-time payment validation
  • Automated documentation generation
  • Custom reporting dashboards
  • Mobile-responsive interfaces

Advanced Claims Management Capabilities

Built Your Way — Delivered Fast. No compromises, no excessive development overhead, just a reliable, secure solution tailored for real outcomes.

AI Chat & Voice Bots

Automate tasks and capture payments using intelligent conversational interfaces with natural language processing.

Custom Channels

Enable payments through social media, SMS, live chat, and other customer-preferred platforms with unified processing.

Real-Time Analytics

Comprehensive dashboards with real-time claims tracking, payment status, and performance metrics for better decision making.

Ready to Build Your Ideal Claims Management Solution?

Let's discuss how we can build exactly what your business needs. No compromises, no forcing your processes into someone else's software—just a solution designed around how you actually work.

What Happens Next?

  • Discovery Call: We understand your current claims process and specific challenges
  • Solution Design: We create a custom architecture that fits your exact requirements
  • Rapid Development: Milestone-based delivery gets your most important features live fast
  • Ongoing Support: Continuous optimization and feature enhancement as your needs evolve

Our Guarantee

If we can't deliver a solution that fits your business better than trying to force-fit an off-the-shelf system, we'll tell you upfront. No wasted time, no false promises.

✓ PCI-DSS Level 1 Certified
✓ 99.9999% Uptime Guarantee
✓ Complete Security Compliance
✓ Real-Time System Integration