Combine AI-driven call intelligence with PCI-DSS and GDPR-compliant payment capture. Enable AI bots to handle calls naturally while Paytia secures every payment — integrate in minutes.
Everything you need to handle AI-powered calls with PCI-compliant payment capture built in.
Real-time AI analyses every call for intent, keywords, and payment readiness. When the conversation signals a payment opportunity, SecureFlow prompts the agent or AI bot automatically.
When payment is needed, Paytia seamlessly interrupts the call flow to capture card data securely through PCI DSS compliant infrastructure, then returns control to the AI bot.
Proprietary DTMF masking ensures card data entered via keypad never reaches the AI transcription engine, call recording, or agent audio. Security and AI work together.
Sensitive data never reaches public AI networks. A secure barrier between payment data and AI systems ensures complete data privacy and compliance.
Integrates with any AI bot platform through Paytia's API. Your AI bot triggers secure payment capture regardless of which AI platform or speech-to-speech service you use.
View call volumes, payment conversion rates, average handling times, and sentiment trends from a single dashboard. Export reports or connect via API.
Real-time AI assistance cuts wait times and delivers accurate answers, improving overall customer satisfaction. Natural conversation handling keeps calls flowing smoothly.
Automate routine tasks so agents focus on complex enquiries, boosting productivity and reducing operational costs. Handle more calls with fewer resources.
Gain insight from call and payment data to refine service strategies and create more effective customer interactions. Identify trends and optimise in real time.
AI-driven oversight flags anomalies, ensuring ongoing adherence to PCI DSS and GDPR regulatory requirements. Automated monitoring reduces human error.
AI bots handle payment and routine calls, saving at least 2 minutes per call. At 10,000 calls per day at 25 pounds per hour, that translates to 8,300 pounds saved daily.
Offload audit, security tooling and consultancy costs. Save between 100,000 and 500,000 pounds annually for mid-sized call centres.
End-to-end tokenisation and channel isolation reduce breach risk and boost customer confidence, cutting churn by 5-10%.
BFSI, retail, telecom and e-commerce sectors represent a 40-50 billion pound addressable market for AI-driven call optimisation.
Banks and insurers use AI bots to handle balance enquiries, policy questions, and premium payments -- all with PCI-compliant payment capture built in.
Medical practices and hospitals process patient payments during AI-handled appointment booking calls, keeping card data out of clinical systems.
Handle order enquiries, process refunds, and take payments for phone orders through AI bots that route securely to Paytia for card capture.
Automate bill payment calls with AI bots that explain charges, offer payment plans, and capture card details securely without agent intervention.
AI bots handle booking modifications, upsells, and payment collection for hotels, airlines, and travel agencies around the clock.
Collect fees, fines, and licence payments through AI-handled calls with full compliance and audit trail requirements met.
As the call progresses, CallSynchAI transcribes the conversation in real time, analyses customer sentiment, and detects payment intent. The agent or AI bot sees prompts and suggestions on screen.
When the AI detects a payment trigger, or the agent initiates manually, SecureFlow starts a secure payment session. The customer enters card details by keypad with full DTMF masking.
The payment processes securely and confirms in real time. Call analytics, sentiment data, and payment outcome are logged together, giving you a complete picture of every interaction.
AI-Powered
Call handling
Level 1
PCI DSS compliance
90%
PCI controls handled
GDPR
Compliant
Join businesses that have enhanced customer experiences, reduced costs, and ensured compliance with CallSynchAI SecureFlow.