AI-Powered CallSynchAI SecureFlow Payment Processing

AI-Powered Call Centre Solution

Key Benefits of Integrating AI in Call Centres

Developer Advantage

Business Impact & Cost Savings

Ready to revolutionize your call centre?

Enhanced Customer Experience

Operational Efficiency

Advanced Analytics

Improved Compliance Monitoring

Labour Savings

Compliance Cost Reduction

Fraud Prevention & Trust

Market Opportunity

Security & Compliance

Advanced Capabilities

PCI-DSS Level 1 & Cyber Essentials Plus Certified

End-to-End Encryption & Tokenisation

Detailed Audit Logs

NCSC Best Practice Aligned

SecureFlow handles 90% of PCI-DSS controls; developers manage only ~22 basic security measures (e.g. strong passwords).

Advanced payment analytics and reporting

Contact Sales

AI-powered call handling with secure payment processing. CallSynchAI SecureFlow synchronizes voice conversations with PCI-compliant payment capture.

AI-driven call routing with seamless, PCI-DSS & GDPR-compliant payment capture—integrate in minutes, save millions.

Enhanced Customer Experience Real-time AI assistance cuts wait times and delivers accurate answers, improving overall customer satisfaction.

Real-time AI assistance cuts wait times and delivers accurate answers, improving overall customer satisfaction.

Operational Efficiency Automate routine tasks—agents focus on complex enquiries, boosting productivity and reducing operational costs.

Automate routine tasks—agents focus on complex enquiries, boosting productivity and reducing operational costs.

Gain insight from call and payment data to refine service strategies and create more effective customer interactions.

Improved Compliance Monitoring AI-driven oversight flags anomalies, ensuring ongoing adherence to PCI-DSS & GDPR regulatory requirements.

AI-driven oversight flags anomalies, ensuring ongoing adherence to PCI-DSS & GDPR regulatory requirements.

Free your team to build AI-bot functionality (NLP, sentiment analysis) rather than security protocols.

From start-ups to enterprises, automatically adapt to seasonal or campaign-driven call volumes without infrastructure changes.

Paytia is instructed by the AI bot to capture sensitive data, ensuring no sensitive data ever reaches the AI bot services.

AI bots handle payment and routine calls, saving ≥ 2 minutes per call. At 10,000 calls/day @ £25/hour labour, that's £8,300 saved daily (£3M/year).

Compliance Cost Reduction Offload audit, security tooling & consultancy—save £100,000–£500,000 annually for mid-sized call centres.

Offload audit, security tooling & consultancy—save £100,000–£500,000 annually for mid-sized call centres.

Fraud Prevention & Trust End-to-end tokenisation and channel isolation reduce breach risk and boost customer confidence—cut churn by 5–10%.

End-to-end tokenisation and channel isolation reduce breach risk and boost customer confidence—cut churn by 5–10%.

Market Opportunity BFSI, retail, telecom & e-commerce sectors represent a £40–50 billion addressable market for AI-driven call optimisation.

BFSI, retail, telecom & e-commerce sectors represent a £40–50 billion addressable market for AI-driven call optimisation.

Detailed Audit Logs Non-sensitive metadata captures every transaction

Implements the National Cyber Security Centre's guidelines

Voice biometrics for customer authentication Industry-specific solution tailoring Advanced payment analytics and reporting Omnichannel payment processing 24/7 dedicated expert support Ready to revolutionize your call centre? Join businesses that have enhanced customer experiences, reduced costs, and ensured compliance with CallSynchAI SecureFlow.

Join businesses that have enhanced customer experiences, reduced costs, and ensured compliance with CallSynchAI SecureFlow.

Meets highest UK Government security standards

Sensitive data never touches your systems

Non-sensitive metadata captures every transaction

Voice biometrics for customer authentication

Industry-specific solution tailoring

Omnichannel payment processing