Paytia
AI-Powered Solution

CallSynchAISecureFlow

AI-Driven Call Security: AI-driven call routing with seamless, PCI-DSS & GDPR-compliant payment capture—integrate in minutes, save millions.

AI-Powered
PCI-DSS Compliant
GDPR Compliant
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CallSynchAI SecureFlow

AI-Powered • Secure • Compliant

1
AI Call Analysis
Intelligent call routing and analysis
2
Secure Payment Capture
PCI-DSS compliant processing
3
Synchronized Processing
AI-powered call and payment sync

Key Benefits of Integrating AI in Call Centres

Enhanced Customer Experience

Real-time AI assistance cuts wait times and delivers accurate answers, improving overall customer satisfaction.

Operational Efficiency

Automate routine tasks—agents focus on complex enquiries, boosting productivity and reducing operational costs.

Advanced Analytics

Gain insight from call and payment data to refine service strategies and create more effective customer interactions.

Improved Compliance Monitoring

AI-driven oversight flags anomalies, ensuring ongoing adherence to PCI-DSS & GDPR regulatory requirements.

Developer Advantage

  • Ease of Integration: Single API for sensitive data capture—no direct handling of PCI/GDPR data. Setup in minutes with existing platforms like Stripe, Talkdesk or 3CX.
  • Reduced Compliance Burden: SecureFlow handles 90% of PCI-DSS controls; developers manage only ~22 basic security measures (e.g. strong passwords).
  • Innovation Focus: Free your team to build AI-bot functionality (NLP, sentiment analysis) rather than security protocols.
  • Scalability: From start-ups to enterprises, automatically adapt to seasonal or campaign-driven call volumes without infrastructure changes.
  • Faster Time-to-Market: 30–50% shorter development cycles—launch new features and revenue streams sooner.
  • AI Security Integration: Paytia is instructed by the AI bot to capture sensitive data, ensuring no sensitive data ever reaches the AI bot services.

Business Impact & Cost Savings

Labour Savings

AI bots handle payment and routine calls, saving ≥ 2 minutes per call. At 10,000 calls/day @ £25/hour labour, that's £8,300 saved daily (£3M/year).

Compliance Cost Reduction

Offload audit, security tooling & consultancy—save £100,000–£500,000 annually for mid-sized call centres.

Fraud Prevention & Trust

End-to-end tokenisation and channel isolation reduce breach risk and boost customer confidence—cut churn by 5–10%.

Market Opportunity

BFSI, retail, telecom & e-commerce sectors represent a £40–50 billion addressable market for AI-driven call optimisation.

Frequently Asked Questions

Everything you need to know about CallSynchAI SecureFlow

CallSynchAI SecureFlow is an AI-powered call handling solution that synchronizes voice conversations with PCI-compliant payment capture. It enables AI bots to handle calls naturally while securely processing payments and collecting sensitive data without exposing that information to AI networks.
CallSynchAI SecureFlow routes calls through AI bots for natural conversation handling. When payment or sensitive data collection is needed, the system seamlessly interrupts the call flow to capture data securely through Paytia's PCI DSS compliant infrastructure, then returns control to the AI bot.
Yes, CallSynchAI SecureFlow is fully PCI DSS Level 1 compliant. All payment data is processed securely through Paytia's compliant infrastructure, ensuring that sensitive payment information never touches your systems or AI networks.
Yes, CallSynchAI SecureFlow integrates with any AI bot platform through Paytia's API. Your AI bot can trigger secure payment capture when needed, regardless of which AI platform or speech-to-speech service you're using.
CallSynchAI SecureFlow creates a secure barrier between sensitive data and AI networks. When payment or sensitive information needs to be collected, Paytia interrupts the call flow, captures the data securely through PCI DSS compliant systems, and then returns control to your AI bot without exposing sensitive data.
CallSynchAI SecureFlow can process credit card payments, debit card payments, and in some configurations, bank account debits. The system supports one-time payments, recurring payments, and payment plans through secure, PCI-compliant processing.
CallSynchAI SecureFlow improves customer experience by enabling natural AI-powered conversations while ensuring secure payment processing. Customers can interact naturally with AI bots, and when payment is needed, the process is seamless and secure without disrupting the conversation flow.
Yes, CallSynchAI SecureFlow can support multiple languages, allowing customers to interact with AI bots in their preferred language. Language options can be configured based on your customer demographics and business requirements.
CallSynchAI SecureFlow reduces costs by automating call handling and payment processing, eliminating the need for 24/7 agent staffing for routine transactions. The system processes payments automatically while maintaining high security and compliance standards.
CallSynchAI SecureFlow helps with PCI DSS Level 1 compliance, GDPR data protection requirements, and other regulatory compliance standards. Since sensitive data never touches your systems or AI networks, your compliance burden is significantly reduced.

Ready to revolutionize your call centre?

Join businesses that have enhanced customer experiences, reduced costs, and ensured compliance with CallSynchAI SecureFlow.

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