Combine AI-driven call intelligence with secure payment processing. Real-time transcription, sentiment analysis, and automated payment triggers — all PCI compliant.
Built from the ground up for security, simplicity, and speed.
Real-time AI analyses every call for intent, keywords, and payment readiness. When the conversation signals a payment opportunity, SecureFlow prompts the agent automatically.
Live call transcription powered by AI gives agents and supervisors a running text feed. Transcripts automatically exclude DTMF-masked segments — keeping card data out of records.
AI monitors customer tone and language throughout the call. Supervisors see real-time sentiment scores, helping identify frustrated customers or upsell opportunities.
Define rules that automatically initiate a payment session based on call content — such as a customer confirming an order or agreeing to a renewal. Reduces manual steps for agents.
Proprietary DTMF masking ensures card data entered via keypad never reaches the AI transcription engine, call recording, or agent audio. Security and AI work together.
View call volumes, payment conversion rates, average handling times, and sentiment trends from a single dashboard. Export reports or connect to your BI tools via API.
As the call progresses, CallSynchAI transcribes the conversation in real time, analyses customer sentiment, and detects payment intent. The agent sees AI-driven prompts and suggestions on screen.
When the AI detects a payment trigger — or the agent initiates manually — SecureFlow starts a secure payment session. The customer enters card details by keypad with full DTMF masking.
The payment processes securely and confirms in real time. Call analytics, sentiment data, and payment outcome are logged together — giving you a complete picture of every customer interaction.
AI
Powered
Real-time
Insights
Auto
Triggers
Level 1
PCI compliance
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