How It Works

See how Paytia secures phone payments

Watch how agents take card payments over the phone without ever hearing or seeing card data.

  • Agent initiates payment — no card data exposure
  • Customer enters card details on their phone keypad
  • Payment processes securely — agent never sees the data
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Three steps to secure phone payments

1

Agent initiates payment

Your agent enters the amount into the Paytia portal. The customer is prompted to enter their card details. The call stays connected — no transfers, no hold music.

2

Customer enters card via keypad

The customer types their card number, expiry and CVV using their phone keypad. DTMF masking replaces the tones — the agent hears nothing identifiable.

3

Payment confirmed instantly

The payment processes through your existing gateway. Your agent sees confirmation on screen. The customer hears verbal confirmation. Under 60 seconds, start to finish.

60s

Average payment time

SAQ A

From SAQ D (329 → 22)

0

Card data exposed

Level 1

PCI DSS certified

Ready to secure your phone payments?

Get started in minutes, not months. No hardware, no software installs, no changes to your phone system.

PCI DSS Level 1
Cyber Essentials Plus
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Trusted by law firms, insurers, healthcare providers and regulated businesses worldwide. Learn more about Paytia