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Inside the SecureFlow platform

Payment Processing — the engine inside SecureFlow

Payment Processing is the core engine of the SecureFlow platform. It captures card data across any channel, protects it in real time, routes it to your gateway, and returns the result — all in under a second, all without the card data ever touching your network.
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The 5-stage pipeline

Every payment flows through five stages — capture, protect, route, process, report. Same engine regardless of whether the card arrives by phone, chat, link, or IVR.

1. CAPTURESecure Payment &Identity DataCollection2. PROCESSCustomisable UIAPI FormsThird-party Data3. WORKFLOWRules EngineDecision LogicBusiness Rules4. PROCESSINGThird-party APIsGateway IntegrationExternal Decisions5. OUTPUTWebhooksAPI ResponsesEvent NotificationsCapture Channels• Pop-up forms• Embedded web forms• Checkout forms• Chat messaging• Video meeting forms• DTMF telephone entry• Secure electronic forms• Mobile phone forms• Identity verification• Payment card data• Bank account details• Agent interactionsProcess Features• Customisable UI forms• API-populated forms• Third-party data search• Data retrieval systems• Information validation• User interface control• Form customisation• Data pre-population• External data lookup• Search integration• Data enrichment• Process automationWorkflow Rules• Rule-based decisions• Customer interaction logic• Agent interaction rules• Business process flow• Conditional processing• Automated workflows• Decision trees• Business logic engine• Process orchestration• Dynamic routing• Conditional branching• Compliance checksProcessing Integration• Third-party API calls• Payment gateway integration• External processing• Data transformation• Result processing• Gateway responses• External validation• Service integration• API orchestration• Error handling• Response formatting• Status trackingOutput Methods• Webhook notifications• API responses• Event triggers• Real-time updates• Status notifications• Result delivery• Customer notifications• System integrations• Data synchronisation• Event publishing• Delivery confirmation• Audit trails

Core platform capabilities

The foundational technology that powers every Paytia solution — regardless of channel, payment method, or use case.

DTMF Masking Engine

Replaces keypad tones with flat tones in real time during live calls. Agents never hear card data. Call recordings never capture it. The technology that makes PCI-compliant phone payments possible.

Multi-Channel Data Capture

Captures sensitive data from any source — phone keypads, payment links, SMS forms, IVR prompts, web chat, and API calls. One platform handles every channel.

Payment Gateway Routing

Routes transactions to your existing payment gateway — Stripe, Worldpay, Adyen, Barclaycard, Lloyds Cardnet, NatWest, and more. No switching providers.

Tokenisation & Secure Storage

Stores card tokens for recurring payments and future transactions. Sensitive data is tokenised immediately — your systems never hold card numbers.

API & Integration Layer

RESTful APIs, webhooks, and pre-built integrations connect Payment Processing to your CRM, ERP, and back-office systems. Sandbox environment for testing.

Compliance Automation

Automated PCI DSS scope reduction, complete audit trails, GDPR-compliant data handling, and tamper-proof transaction logging for every interaction.

Solutions that run on this engine

Every Paytia payment flow uses the same Payment Processing engine underneath. Here's the full range.

Voice Payments

Automated & Digital Payments

Mobile & Field Payments

Enterprise & Specialist

Built for enterprise

99.99% uptime SLA

Automatic failover and geographic redundancy.

Real-time dashboards

Monitor transactions, track success rates, spot issues instantly.

Complete audit trail

Every interaction logged with timestamps, agent IDs, and outcomes.

Multi-gateway support

15+ payment gateways supported. Use one or many.

Global deployment

Cloud-native platform with data centres in the UK, EU, and US.

Sandbox testing

Full test environment with simulated transactions and API mocking.

See it in action

Book a demo and see how the Payment Processing engine works against your telephony and gateway.

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