Cardnet is the merchant-acquiring arm of Lloyds Bank, and Paytia is a Cardnet partner. We sit on top of your existing Cardnet merchant account and handle one specific channel: the phone payment. Customers key their card on their own keypad, DTMF masking hides the tones from your agent and your call recording, and the transaction settles through Cardnet on the same rates, the same statement, and the same banking relationship you already have.
How it works with Lloyds Cardnet
Connect to your Cardnet account
Paytia links to your existing Lloyds Cardnet merchant account over Cardnet's standard payment APIs. Your rates, statements and contract terms with Lloyds stay exactly as they are.
Agent starts a secure session
When a customer wants to pay on a call, your agent opens a Paytia session from any web browser. No new hardware, no changes to your phone system.
Customer keys the card
The customer enters their card on their own telephone keypad. Paytia intercepts each DTMF tone and replaces it with flat audio in real time, so the agent hears nothing identifiable.
Settles through Cardnet
The digits are captured securely and sent straight to Cardnet for processing. The payment lands on the same Cardnet statement as your face-to-face and online transactions.
SAQ A
From SAQ D (329 → 22)
2-4 days
Typical integration
Zero
Card data in your systems
Level 1
PCI DSS certified
Paytia connects to your Lloyds Cardnet merchant account through Cardnet's standard payment APIs. Nothing about your acquiring changes — Paytia just makes the phone payments compliant. Here's the flow.
Connect to your Cardnet account
Paytia links to your existing Lloyds Cardnet merchant account over Cardnet's standard payment APIs. Your rates, statements and contract terms with Lloyds stay exactly as they are.
Agent starts a secure session
When a customer wants to pay on a call, your agent opens a Paytia session from any web browser. No new hardware, no changes to your phone system.
Customer keys the card
The customer enters their card on their own telephone keypad. Paytia intercepts each DTMF tone and replaces it with flat audio in real time, so the agent hears nothing identifiable.
Settles through Cardnet
The digits are captured securely and sent straight to Cardnet for processing. The payment lands on the same Cardnet statement as your face-to-face and online transactions.
Paytia adds a secure layer on top of your existing merchant account. Processing rates, statement fees and contract terms with Lloyds don't move.
A lot of established UK businesses bank with Lloyds because they want a UK clearing bank behind their card processing. Paytia doesn't change any of that.
Keypad tones are replaced with flat audio in real time. Card data never passes through your phone system, call recording or agent's screen.
Recordings are automatically PCI compliant — there are no digits to redact, pause or rewrite. That's a real saving over pause-and-resume solutions.
Because card data never enters your environment, the phone channel qualifies for SAQ A — 22 requirements instead of SAQ D's 329.
Phone-initiated payments settle through the same Cardnet account as everything else, and recurring and card-on-file scenarios are supported.
Paytia connects to your Lloyds Cardnet merchant account through Cardnet's standard payment APIs. When a customer pays by phone, your agent starts a secure session, the customer keys their card with DTMF masking, and the transaction processes through your Cardnet account exactly as a regular payment would. You keep your Cardnet rates, statements and banking relationship.
No. Paytia sits on top of your existing Cardnet merchant account. Your processing rates, statement fees and contract terms with Lloyds are unchanged — you pay Paytia a separate subscription for the secure phone payment capability.
No. DTMF masking means there are no card digits in the recording to redact, pause or rewrite, so your recordings are automatically PCI compliant. That's usually where pause-and-resume approaches get expensive over time.
Card data never enters your environment, so the phone channel qualifies for SAQ A — 22 requirements instead of SAQ D's 329. You don't have to secure call recordings, agent workstations or your phone system against cardholder data.
Typically 2-4 days. Paytia handles the Cardnet API connection, your portal configuration and agent training. No new hardware — agents use any web browser.
Yes — we announced the partnership on paytia.com. Cardnet merchants asked for a way to take phone payments without dragging their whole environment into PCI scope, and this integration is the answer.
Use another tool too? See all our integrations.
Add secure phone payments to Tyl by NatWest — 48-hour onboarding, next business day settlement, SAQ A scope.
Learn moreAdd phone payments, payment links and agent forms to your existing Stripe account — with no code changes and no fee markup.
Learn moreTake secure phone payments on your existing PayPal account — agents never hear the card, and your online checkout doesn't change.
Learn moreAccept secure phone payments through your PayPal Braintree gateway, with Paytia managing the capture layer.
Learn moreKeep your Cardnet account exactly as it is. Add secure phone payments, drop to SAQ A, and go live in 2-4 days. Book a 15-minute demo and we'll show you a masked payment settling through Cardnet.
Trusted by law firms, insurers, healthcare providers and regulated businesses worldwide. Learn more about Paytia