3CX setup guide

Access 3CX Administration

Log into your 3CX console using an account with administration permissions. You will see the Admin Console interface with the navigation menu on the left side.

Open Admin Panel

On the bottom left corner of your 3CX console you will now see an Admin button with a cog icon. Click the Admin icon.

Navigate to Advanced Menu

Now click on the Advanced menu option.

Access Templates

Now click on the Templates menu item.

Provider Templates Tab

Now click on the Provider Templates tab.

Import Provider

Click the import Provider button.

Select Paytia XML File

Use Select file to browse to the Paytia 3CX xml file.

Import the Profile

Click the Import button.

Configure Trunk Profile

Add the name of the trunk profile, e.g. Paytia Live and the phone number (this must be in e.164 +44, +1 etc format) you want to use with your Paytia account.

Add DDI Numbers

Add any additional DDI telephone number you will use with your Paytia account.

Save Phone Numbers

Type in your numbers one by one and click the Save icon next to the number.

Example Configuration

Example of properly configured phone numbers.

Save Configuration

Click the Save button to save your trunk configuration.

Setup Outbound Rules

Now you will be asked to setup an outbound rule to allow calls to be routed to this SIP trunk profile.

For complete outbound rules configuration, see: 3CX Outbound Rules Complete Example

Configure Dial Rules

Paytia suggest by default you add these rules: +44, 0 -- strip 1 digit and append +44.

Save Rules

When you have finished adding a rule Save.

Complete Setup

You will be taken to the Outbound Rules list where you can add as many dial rules as you like.