Handle thousands of card payments daily without exposing a single digit to your agents. Paytia integrates with every major CCaaS platform.
Phone payments create unique risks and compliance burdens that generic solutions don't address.
Thousands of agents handling card details every day creates an enormous attack surface. A single breach can expose millions of card numbers and trigger crippling fines.
Maintaining PCI compliance across a large agent workforce means costly annual audits, network segmentation, and constant monitoring of every workstation that touches card data.
Regulations require call recordings, but card data in those recordings creates a PCI liability. Pausing and resuming recording is error-prone and unreliable at scale.
High staff turnover means constant retraining on payment security procedures. Every new agent is a potential compliance risk until fully trained and monitored.
Every feature designed to solve real payment challenges in your industry.
Proprietary technology replaces DTMF tones with flat audio in real time. Agents hear nothing identifiable — card data never enters your environment.
Works with Genesys, Five9, Amazon Connect, NICE, 8x8, and every major contact centre platform. No infrastructure changes required.
Record every call without worrying about card data. DTMF masking means recordings are automatically PCI compliant — no pause/resume needed.
Agents access the payment portal from any web browser. Enter the amount, prompt the customer, and watch the payment complete in seconds.
Agents see progress indicators and confirmation on screen. Customers hear verbal confirmation. No awkward silences or uncertainty.
Agents never touch card data, so there is nothing to train on. New starters are payment-safe from day one — no security procedures to memorise.
96%
PCI scope reduction
<60s
Average payment time
10min
Integration time
99.99%
Platform uptime
Paytia meets the standards your industry demands — so you don't have to build compliance from scratch.
The highest level of PCI certification. Paytia is audited annually by a Qualified Security Assessor.
UK government-backed certification for cyber security best practices and vulnerability protection.
Full compliance with UK and EU data protection regulations. Customer data handled according to strict privacy standards.
Compliant with FCA, MiFID II, and Ofcom call recording requirements. Card data is never captured in recordings.
See Paytia in action. Book a personalised demo with our team.