3 min read
In the aftermath of recent cybercrime incidents, consumers are becoming increasingly cautious when it comes to their personal information. As a result, businesses that handle sensitive customer data are being held to higher standards when it comes...
3 min read
When it comes to running a business, there are a variety of factors that need to be taken into account. From staff salaries and benefits to marketing...
3 min read
Small business owners receive payments for the goods or services they provide. In some cases, that might mean cash in hand. In other situations, it...
2 min read
The Payment Card Industry Data Security Standard (PCI DSS) is a commonly accepted set of standards that businesses must meet to process, store, and...
7 min read
Businesses have always recognised the positive contribution that customer service can make to their success. Some of the biggest brands in the world...
3 min read
When it comes to taking card payments, there are essentially two categories: electronic (for example, contactless, or chip and pin machine methods),...
2 min read
The situation where a customer changes their mind midway through a telephone purchase is called a drop-off. The most likely cause is when a...
2 min read
Under the 1950 European Convention on Human Rights (ECHR), largely drafted by British civil servants, a right to privacy was conferred on all...
2 min read
With the rapid growth of online retailing, we've seen an accompanying increase in the resourcefulness and ingenuity of criminals. Our credit card...
