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Protecting customer card payments and preventing fraud.

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3 min read

How to Prevent a PCI Violation

In the aftermath of recent cybercrime incidents, consumers are becoming increasingly cautious when it comes to their personal information. As a result, businesses that handle sensitive customer data are being held to higher standards when it comes...

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Man pays over the phone

3 min read

A Beginners Guide to Phone Payment Systems

When it comes to running a business, there are a variety of factors that need to be taken into account.

From staff salaries and benefits to marketing...

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Small business payment options

3 min read

Small business payment options: The Definitive Guide

Small business owners receive payments for the goods or services they provide. In some cases, that might mean cash in hand. In other situations, it...

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2 min read

What is PCI attestation of compliance and why does it matter?

The Payment Card Industry Data Security Standard (PCI DSS) is a commonly accepted set of standards that businesses must meet to process, store, and...

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7 min read

How to take a card payment on the phone and increase revenue

Businesses have always recognised the positive contribution that customer service can make to their success. Some of the biggest brands in the world...

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3 min read

Preventing Fraud When Taking Payments Over the Phone

When it comes to taking card payments, there are essentially two categories: electronic (for example, contactless, or chip and pin machine methods),...

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2 min read

How to prevent customer payment calls dropping off

The situation where a customer changes their mind midway through a telephone purchase is called a drop-off.  

The most likely cause is when a...

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2 min read

Compliance with GDPR When Taking Payment Over the Phone

Under the 1950 European Convention on Human Rights (ECHR), largely drafted by British civil servants, a right to privacy was conferred on all...

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2 min read

Taking Credit Card Payments Over The Phone Regulations UK

With the rapid growth of online retailing, we've seen an accompanying increase in the resourcefulness and ingenuity of criminals. Our credit card...

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