How to create and navigate through departments

Click on Departments in the left-hand menu to change, add or delete departments.

A default department called "All" is set up during initial onboarding.

Departments are logical user groups. They allow you to configure the following at a department level:

  • User prompts
  • Receipt of transaction reports
  • Department phone number (optional) — recognised as a trusted number by Paytia
  • Department email address for distribution of transaction reports — this defaults to the administrator's email address