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Secure Virtual Terminal

Secure Virtual Terminal

How to set up and use Paytia's Secure Virtual Terminal:

Getting started

How do I sign up for Secure Virtual Terminal?

How do I register my payment card?

How do I add an user?

How do I create or use my Stripe payment accounts?

How do I enter a card for payment?

How do I set my pin for outbound calling?

What is an OTP code?

What telephone number do I enter so that customers call me?

How do I add the Paytia payment service IP address to my Payment Gateway?

How do I configure my Secure Virtual Terminal?

How do I use Secure Virtual Terminal to take payments?

How do I set up Secure Virtual Terminal for the first time?

How do I configure Aircall with Paytia?

How do I enter my call forwarding number?

When do we pick a telephone number?

What details do I need from my Worldpay account to use Secure Virtual Terminal?

How do I Activate a WorldPay Payment Gateway?

How do I purchase additional numbers?

How do we get agents active?

How do I log onto the Paytia payment platform?

How do I use Paytia Secure Virtual Terminal for PayPal?

How can I top up call minutes?

How many minutes does Essentials come with?

Data privacy

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Platform

What payment types does Paytia support?

How do I assign different payment types to my users?

Dashboard

Users

Departments

Contact Details

Call presentation

Payment Line

Call records

Data-capture

Payment history

Extra features

Upgrade Package

How do I use the User prompts?

Whisper announcement

How do I find my transaction payment lists?

Manage subscription

Paytia Signature

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Changing your set up

How can I make outbound calls to Paytia from a withheld number?

How do I sign up to Link 2 Pay?

Can I have more than one merchant ID?

Can we add account numbers?

Can I use a virtual terminal with the service?

How do I change the Secure Virtual Terminal address fields?

Am I able to use an existing phone number with Secure Virtual Terminal or will I need to be assigned a new phone number?

How do I set the phone number that appears on my phone when a customer calls you?

How do I present calls from a custom telephone number through Paytia?

I already have a telephone number. Do I need to replace it?

How do I use my current business telephone numbers?

How do I add an API key on Paytia?

How do I add a reserve amount to a credit card via Opayo?

How do I change the voice from male/female on the Payment system voice assistant?

How do I replace the operating country to change the currency my business takes payments in?

I already have a merchant account with a payment provider, can I use that?

How do I add a merchant account profile to a payment gateway?

How do I add additional SIP numbers?

How do I use Paytia Webhooks?

What are the alternative telephone-routing options for using Paytia with Aircall?

How do I configure SIP as a service from Paytia?

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Troubleshooting

What does this error code from Opayo mean?

How should I enter monetary values in the payment IVR?

Does using Paytia combat fraud?

How does Paytia help us with our Payment Card Industry Data Security Standard (PCI-DSS) compliance?

How do I cancel my Link 2 Pay account?

Can I use Secure Virtual Terminal with my mobile telephone?

When I call Paytia it puts the call back through to our main business telephone number?

What is a Paytia secure encrypted telephone number?

How do I change my password?

Can more than one person use our payment service?

What is the best way to setup our payment call flow?

Do I have to install software on my PC to take payments?

How do I reset an agents password?

How do I cancel my Paytia account?

What merchant accounts can be used with Paytia?

What is an Agent ID?

How do I test what telephone number I am calling Paytia from?

Why do my Minutes Remaining show a minus figure?

What are the support hours, priorities and service level agreements?

How is money paid into my bank?

Free set up support

How do I add extra Paytia portal administrative users?

How can I set the telephone number that appears on my customer's phone when you call them?

How do I find an invoice for the service?

How do I trust Paytia to access my Opayo / Sagepay payment account?

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