1. Help Center
  2. Secure Virtual Terminal

How do I use the Manage Calling Script?

Adding a script the agents see when taking payments using the Virtual Terminal

The calling script allows you to populate a window on the Virtual Terminal and is used for providing information, URL help links or any other information the agent should have access to when taking a payment.

There is a text view with editing abilities

Merchant VT - Calling script editor 20092019

or a code view for the more technically creative.

Merchant - VT Calling Script Code View 20092019

When the agent script has been created it will be displayed in the Virtual Terminal like this

Merchant VT - Agent Script displayed in agent window 20092019