Paytia Fair Usage Policy Statement
Comprehensive Fair Use Policy outlining appropriate service usage guidelines and acceptable practices for all Paytia customers. Understand your responsibilities and our service expectations.
Read Paytia's Fair Use Policy to understand how our services should be used appropriately and the guidelines we maintain for all customers.
Guidelines for appropriate and responsible use of Paytia's services
Service Usage Guidelines and Acceptable Practices
Introduction
Purpose
Scope
Acceptable Use
Prohibited Activities
Usage Limits and Restrictions
Monitoring and Enforcement
Customer Responsibilities
Reporting Violations
Consequences of Violations
Appeals Process
Policy Updates
Contact Information
Lawful Use
Authorized Use
Reasonable Use
Fraudulent Activities
Harmful Activities
Unauthorized Access
Illegal Content
API Usage
Payment Processing
Telephony Services
Monitoring Activities
Enforcement Actions
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Paytia Limited ("Paytia", "we", "our", or "us") provides secure payment solutions and telephony services to businesses worldwide. This Fair Use Policy ("Policy") is designed to ensure that our customers use our services in a manner that is fair, reasonable, and compliant with applicable laws and regulations.
This Policy forms part of your agreement with Paytia and applies to all services we provide. By using our services, you agree to comply with this Policy.
This Policy applies to all Paytia services, including but not limited to:
Our services must be used in accordance with the following principles:
The following activities are strictly prohibited when using our services:
To ensure fair access and optimal performance, we may implement usage limits:
We reserve the right to monitor usage of our services to ensure compliance with this Policy:
If we determine that you have violated this Policy, we may take one or more of the following actions:
If you become aware of any violations of this Policy, please report them immediately:
If you believe that enforcement action has been taken in error, you may appeal by:
We may update this Policy from time to time to reflect changes in our services, legal requirements, or industry best practices. We will notify customers of material changes through:
For questions about this Policy or to report violations, contact:
Need Help? If you have questions about how to use our services appropriately or need clarification on any aspect of this Policy, our support team is here to help.
If you have questions about how to use our services appropriately or need clarification on any aspect of this Policy, our support team is here to help.
Contact us at support@paytia.com or through your account dashboard.
This Fair Use Policy is effective as of the last updated date shown above and forms part of your service agreement with Paytia Limited.
Last updated: December 2024
The purpose of this Policy is to:
As a customer, you are responsible for:
Violations of this Policy may result in: