Cloud Call Recording & Payment Security with Paytia
In business, recording important calls can be essential to clarify who said what and when. But what about sensitive moments, like taking payments over the phone? Traditional systems require you to pause call recordings to avoid capturing sensitive card details. Not with Paytia.


Cloud Call Recording: Secure and Accessible Call Records
Cloud Call Recording is Paytia’s way of helping your business keep track of important phone conversations. Calls are securely recorded between your phone system and the customer and stored in the Paytia cloud. This allows your staff to access them whenever they need for training, compliance, or resolving customer queries.
This solves the hassle of managing bulky hardware or worrying about losing call data due to system failures. Plus, with Paytia’s secure platform, sensitive customer information is protected, ensuring your recordings comply with PCI-DSS and other regulations.
With Cloud Call Recording, you can focus on improving customer interactions and staying compliant, all while having easy access to call records when it matters most. It’s a smart, reliable solution for any business.
Why Choose Paytia’s Cloud Call Recording?
Our Cloud Call Recording solution is designed for businesses that need reliable, secure, long-term storage of recordings without compromising payment security. With Paytia, you can choose to record individual calls as needed or set up automatic recording for all calls. Accessing recordings is easy—you can play them back directly on our platform, or download and store them on your own device for safekeeping.
No More Pause-and-Resume
Take payments over the phone without stopping your recordings. Sensitive card details are never captured, ensuring compliance and security.
Enhanced Recovery
Retrieve deleted recordings within 30 days.
Exclude Internal Calls
Customizable Retention
Choose how long recordings are stored—days, months, or even years.
Secure Storage
All recordings are securely backed up in UK data centers with multi-level security.
MiFID II & PCI-DSS Compliance
Meet compliance standards effortlessly.
User Controls
Assign permissions, so only authorized users can manage or access recordings.
Customize to exclude non-customer calls from auto-recording.
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