Secure Payments for Contact Centers

Secure Customer Transactions

Designed to Help With

Key Benefits

Ready to secure your contact center payments?

Integration Options

Data Security Breaches

Non-Compliance Fines

Customer Trust Concerns

Agent Error

What Our Contact Center Solution Offers

Request a Demo

In the dynamic environment of contact centers, securing customer transactions is paramount. Paytia's Agent-Assisted Secure Virtual Terminal payment platform is designed to handle high volumes of sensitive payment information while ensuring compliance and enhancing customer trust.

Facilitate seamless, secure transactions across various communication channels, providing peace of mind for both agents and customers.

Contact centers represent the frontline of customer payment interactions, requiring specialized payment processing solutions that balance security, compliance, and operational efficiency. Modern contact centers face unprecedented challenges in managing customer payment data while maintaining PCI-DSS compliance, preventing data breaches, and ensuring seamless customer experiences across multiple communication channels. Paytia's agent-assisted payment platform addresses these critical requirements through comprehensive security measures including DTMF masking technology, real-time fraud detection, and Content Security Protection that prevents man-in-the-middle attacks during telephone payment processing.

The contact center industry demands payment solutions that protect both customer data and agent workflows while enabling efficient transaction processing across voice, chat, and digital channels. Paytia's Secure Virtual Terminal platform provides contact centers with enterprise-grade payment processing capabilities that include advanced encryption protocols, tokenized payment storage, and comprehensive audit trails that support regulatory compliance requirements. Our solution enables contact center agents to securely collect payment information without exposing sensitive card data, reducing PCI scope and eliminating the risk of data breaches that can result in substantial financial penalties and reputational damage.

Data Security Breaches Contact centers handle sensitive payment and personal data daily, making them prime targets for data breaches. A robust security solution like Paytia's Secure Virtual Terminal prevents unauthorized access and secures data transactions.

Contact centers handle sensitive payment and personal data daily, making them prime targets for data breaches. A robust security solution like Paytia's Secure Virtual Terminal prevents unauthorized access and secures data transactions.

Non-Compliance Fines Compliance with regulations like PCI-DSS and GDPR is crucial for contact centers to avoid hefty fines and maintain their operational license.

Compliance with regulations like PCI-DSS and GDPR is crucial for contact centers to avoid hefty fines and maintain their operational license.

Customer Trust Concerns The security of transactions directly influences customer trust. Secure payment solutions ensure that customers feel safe when sharing their financial details.

The security of transactions directly influences customer trust. Secure payment solutions ensure that customers feel safe when sharing their financial details.

Agent Error Human errors by agents during transactions can lead to security vulnerabilities. Paytia's system minimizes risks by automating secure data handling.

Human errors by agents during transactions can lead to security vulnerabilities. Paytia's system minimizes risks by automating secure data handling.

Key Benefits What Our Contact Center Solution Offers

Maintain PCI-DSS compliance effortlessly with Paytia's fully certified solutions, avoiding non-compliance penalties and ensuring data security.

Build stronger trust with customers by providing a secure and transparent payment process, crucial for customer retention and satisfaction.

Adapt to growing transaction volumes with Paytia's scalable solutions, ensuring reliability no matter the size of your contact center operations.

Remove agents from the payment security chain, reducing their exposure to sensitive payment data and liability for security breaches.

Easy integration with existing contact center systems

Compatible with major CRM and call management platforms

Request a Demo See how our contact center payment solutions can enhance your security posture and customer trust.

See how our contact center payment solutions can enhance your security posture and customer trust.

Join contact centers that have enhanced security and customer trust with Paytia's payment solutions.

Request Demo

Schedule Demo

Enhance Security and Trust in Transactions

Support for all major payment gateways

API access for custom integrations

PCI-DSS Compliance: Maintain PCI-DSS compliance effortlessly with Paytia's fully certified solutions, avoiding non-compliance penalties and ensuring data security. Improved Customer Trust: Build stronger trust with customers by providing a secure and transparent payment process, crucial for customer retention and satisfaction. Scalable Payment Solutions: Adapt to growing transaction volumes with Paytia's scalable solutions, ensuring reliability no matter the size of your contact center operations. Reduced Agent Liability: Remove agents from the payment security chain, reducing their exposure to sensitive payment data and liability for security breaches. Omnichannel Capabilities: Securely process payments across multiple customer contact channels including phone, chat, email, and social media. Integration Options Easy integration with existing contact center systems Compatible with major CRM and call management platforms Support for all major payment gateways API access for custom integrations Request a Demo See how our contact center payment solutions can enhance your security posture and customer trust.