Changing the billing and shipping city fields from city selection to manual input
For customers that have the Pay729 virtual terminal licence enabled you are able to make changes to the billing and shipping city fields so agents can either select a city name from the list or they can free type/paste in the city name.
When you log onto the Pay729 management portal as the administrator account you will see the Virtual Terminal Menu option on the left.
1. You can select Agent form settings
2. Select the customer address detail tab
Note you need to have AVS selected for the address items to show on the agent virtual terminal.
3. Click Edit on the Billing City value
This automatically sets the same for Shipping City.
Edit billing city
Change the Field Type to Input or searchable
Input - allows agents to freely type any city name into the box
Searchable - displays a list of cities for the chosen country and allows the agent to start typing characters of the city to narrow the search for the city they want to select.