Lloyds Cardnet Partner

Lloyds Cardnet integrated with Paytia

Take secure phone payments through your Lloyds Cardnet merchant account with Paytia DTMF masking. PCI DSS Level 1, SAQ A scope, UK bank-owned acquiring, and no changes to your call recording workflow.

Which best describes you?

Paytia works for businesses switching to Lloyds Cardnet and for existing Cardnet customers adding secure phone payments on top.

New to Lloyds Cardnet

Get the stability of UK bank-owned acquiring from Lloyds Cardnet plus secure phone payments from Paytia, live from day one with no separate PCI scoping exercise.

  • UK bank-owned acquiring through Lloyds Bank
  • Competitive rates for established UK businesses
  • PCI-DSS Level 1 secure phone payments included
  • DTMF masking works with your existing phone system
  • Single contract, single support relationship via Paytia
Start with Lloyds Cardnet + Paytia

Already with Lloyds Cardnet

Keep your Lloyds Cardnet merchant account and add Paytia on top. Your processing, rates, and banking relationship stay exactly as they are — Paytia just makes the phone payments compliant.

  • No change to your Cardnet merchant account or rates
  • Reduce PCI scope from SAQ D (329 requirements) to SAQ A (22 requirements)
  • DTMF masking keeps card data out of call recordings
  • Works with your existing PBX or contact centre platform
  • Live in 2-4 days with no hardware
Add Paytia to Cardnet

What Lloyds Cardnet + Paytia delivers

PCI Scope Reduction

SAQ D to SAQ A

From SAQ D (329) to SAQ A (22 requirements)

Integration Time

2-4 days

API-based, no hardware

Card Data Exposure

Zero

never enters your environment

Lloyds Cardnet payments your way, secured by Paytia

Face-to-face

Cardnet's card machines and chip and PIN terminals for counter and table-side payments across the UK.

Online payments

Cardnet's hosted payment page and gateway for website checkouts, subscriptions, and recurring billing.

Phone payments

Take phone payments on any device, secured by Paytia DTMF masking. Card data never enters your phone system.

Frequently asked questions

How does the Lloyds Cardnet integration with Paytia work?

Paytia connects to your Lloyds Cardnet merchant account through Cardnet's standard payment APIs. When a customer makes a phone payment, your agent initiates a secure session in Paytia, the customer enters their card details via keypad using DTMF masking, and the transaction processes through your Cardnet account exactly as a regular payment would. You keep your Cardnet rates, statements, and banking relationship.

Will adding Paytia change my Cardnet rates or contract?

No. Paytia adds a secure layer on top of your existing Cardnet merchant account. Your processing rates, statement fees, and contract terms with Lloyds are unchanged. You pay Paytia a separate subscription for the secure phone payment capability.

How does DTMF masking protect card data in phone payments?

When a customer presses a key on their phone, the tone (DTMF) is intercepted by Paytia and replaced with a flat audio tone in real time. The agent on the call hears nothing identifiable and card data never passes through your phone system, call recording, or agent's screen. The digits are captured securely and sent directly to Cardnet for processing.

Do I need to change my call recording setup?

No. Paytia's DTMF masking means call recordings are automatically PCI compliant — there are no card digits to redact, pause, or rewrite. This is a significant saving over pause-and-resume call recording solutions, which require ongoing maintenance and expose you to recording errors.

How long does Paytia integration with Lloyds Cardnet take?

Integration typically takes 2-4 days. Paytia handles the Cardnet API connection, your portal configuration, and agent training. No new hardware is required — your agents access the payment interface through any web browser.

Does Paytia support Cardnet's hosted payment page and recurring payments?

Yes. Paytia works across Cardnet's full product range, including phone-initiated payments that settle through the same Cardnet account as your face-to-face and online transactions. Recurring and card-on-file scenarios are supported.

Integrate Paytia with your Lloyds Cardnet account

Keep your Lloyds Cardnet account exactly as it is. Add secure phone payments, reduce your PCI scope, and go live in 2-4 days.

PCI DSS Level 1
Cyber Essentials Plus

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