Paytia
Secure phone payments

Take card payments by phone — without agents ever touching the card

Agents reading card numbers back over the line. Call recordings full of CVVs. An SAQ D audit hanging over every renewal. That's the cost of taking payments by phone the old way.

Paytia takes it off your plate. The customer keys their card on their own phone keypad and we mask the tones before they reach your agent, your recording or your network — it's called DTMF masking. Card data never enters your business, so your PCI scope drops from SAQ D (329 controls) to SAQ A (22).

329→22
PCI controls you're audited on, SAQ D down to SAQ A
Zero
Card digits your agents, recordings or network ever see
Level 1
PCI DSS service provider, certified since 2016
  • Your agents and call recordings never touch card data
  • Keeps your existing phone system, agents and acquirer — no rip-and-replace
  • Agent stays on the call — no transfers, no drop-off
  • Live in days, no new hardware

Book a 15-minute demo

See it on a live call

Screen-share, a real DTMF-masked payment, your questions answered. No slides, no commitment — you'll see exactly how it takes your call center out of PCI scope.

Your email is only used to respond to this enquiry — we never share or sell it.

What happens next

  1. 1. We email you within one business day to find a time.
  2. 2. 15-minute live walkthrough — see DTMF masking on a real call.
  3. 3. You get a tailored PCI-scope reduction and pricing for your volume.

“Paytia turned a security exposure into an opportunity.” — Warby Parker

How it works

One call. The agent stays on. The card data doesn't land.

1

Customer keys their card

On their own phone keypad, on the call they're already on. No callbacks, no payment links, no transfers.

2

We mask the tones in real time

The keypad tones are intercepted before they reach your agent, your call recording or your network. The agent hears flat noise and keeps talking.

3

Payment is authorized

Card data goes straight to your acquirer through us — never through your business. The agent stays on the line the whole time.

Same setup. The card number just stops arriving.

Same phone system, same agents, same acquirer. Nothing to rip out — the card data simply stops reaching anything you have to audit.

Phone payments the old way

  • Agents hear full card numbers, read back over the line
  • Call recordings store cardholder data
  • Your CRM, telephony and network are all in PCI scope
  • SAQ D — 329 controls, a QSA audit every renewal

With Paytia

  • Agents hear flat noise — they never get the digits
  • Recordings are card-data-free by default
  • Card data never reaches your environment at all
  • SAQ A — the short questionnaire
Book my 15-minute demo

Rated 5/5 on Google · 4.8/5 on FeaturedCustomers · PCI DSS Level 1 certified since 2016

PCI DSS Level 1 Service ProviderCyber Essentials Plus certifiedGDPR compliantHIPAA-aligned
“Paytia turned a security exposure and reputational risk into an opportunity. Fundraising has never been more important and Paytia has helped us achieve our goals.”

Trinity Hall College

Cambridge University

Used by British American Tobacco · Howard Kennedy · CITB · Clinical Partners · Trinity Hall College

Since 2016

Building secure payments

PCI DSS Level 1

Highest certification

99.99%

Platform uptime

£400M+

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