The Paytia SecureFlow Platform
One platform for secure phone payments, payment links, IVR, and pay-by-bank — PCI DSS Level 1 certified, audited annually by a QSA, and built with TCPA and HIPAA in mind.
- DTMF masking for secure phone payments
- Payment links via SMS, email, and QR code
- 24/7 automated IVR self-service
- Pay-by-bank options
- Apple Pay and Google Pay support
- PCI DSS Level 1 certified
Platform overview
Payment Processing
Core engine behind DTMF Masking and Channel Separation
Telephony
SIP, call forwarding, conference pay, and multi-site delivery
Integration
REST APIs, webhooks, and pre-built CRM/ERP integrations
Status
99.99% uptime, <200ms API response, 24/7 monitoring
DTMF Masking
Single channel. The agent stays on the line while the customer keys their card. Tones are suppressed in real time so the agent hears nothing identifiable.
Channel Separation
Two channels. The agent's audio goes off-line during capture; voice prompts run the flow on the customer leg. Reconnects when the payment authorizes.
Pick the right approach
Both keep card data out of your business and drop you to SAQ A. The difference is what your agent does during card capture.
Bank-Grade Encryption
Bank-grade encryption for data in transit and at rest.
Fraud Detection
BIN checks, LUHN verification, velocity checks, card blocking.
PCI DSS Level 1
Highest level of PCI certification, audited annually by a QSA.
Address Verification
Automated AVS matching to reduce fraud.
Card Capture
Real-time card capture across phone, web, chat, and IVR.
Recurring Billing
Automated repeat payments with token-based card storage.
Payment Links
Secure links via SMS, email, and QR code — pay in one click.
Apple Pay & Google Pay
Digital wallet support across all channels.
Pre-Authorization
Payment reservations and holds for deposits.
Refund Management
Full and partial refunds with complete audit trails.
Agent Portal
Browser-based portal for agents to manage payments without touching card data.
Call Recording
Fully compliant — DTMF masking means no card data in recordings.
IVR Payments
24/7 automated self-service payment line.
Outbound Calling
Proactive customer contact with integrated payment collection. TCPA-aware.
Multi-Language
Customizable voice prompts and interfaces.
Campaign Management
Create and manage payment campaigns with custom templates.
User Roles
Granular access control with customizable role profiles.
Multi-Currency
Process payments in multiple currencies.
Reporting
Real-time dashboards, scheduled reports, transaction history.
Webhooks & API
REST API with webhook events for CRM integration.
Custom Data Capture
Build custom forms for any data collection requirement.
Six ways to connect
From enterprise SIP interconnectivity to simple call forwarding — choose the method that fits your infrastructure.
Digital SIP
SIP telephony with direct carrier integration, ready for high call volumes.
Call Forwarding
Forward calls to Paytia numbers for immediate payment processing. Works with any phone system.
SIP Call Forwarding
Hybrid SIP forwarding for remote and mobile payment scenarios.
Conference Pay
Use conference calling to bring Paytia into the active call for payment capture.
Multi-Site Delivery
Distributed call delivery across multiple locations with disaster recovery.
Agent Call Return
Blind transfer to Paytia, which returns the call back to the agent.
Which method is right for you?
All Systems Operational
No active incidents. Live monitoring every 5 minutes.
99.99%
Platform Uptime
Last 12 months
<200ms
API Response
Average p95
<3s
Payment Processing
Average completion
24/7
Monitoring
Continuous
Payment Processing
Core engine inside SecureFlow
Telephony Services
SIP, call routing, DTMF capture
Agent Portal
Web-based agent payment interface
API Gateway
REST API, webhooks, integrations
Payment Links
Secure link generation and processing
Customer Portal
Self-service dashboard and reporting
IVR Payment System
Automated voice payment processing
Notification Services
Email, SMS, webhook delivery
Experiencing issues? Contact Support
Platform features in context
Manage telephone numbers, users, campaigns, and payment capture from the Paytia admin — built for contact center scale and flexible licensing.
Manage Telephone Numbers
Buy and activate numbers in real time; set call presentation and SIP calling per number.
Users and Roles
Set up unlimited agents; pay only when a user takes a payment. Free administrative licenses included.
Data Capture and Forms
Configure payment and customer fields per campaign — flexible customization for each client objective.
Payment History and Reports
Search transactions, run refunds, and export payment history — all without exposing card data to your team.
Agent Capture Assist
Customer Lookup
Users can retrieve customer records in real-time directly from the Paytia user interface.
Transaction Start Capture
Start a secure capture from the Paytia user interface — card details stay off the call and out of your systems.
Ready to explore the platform?
Book a demo with our team. We'll show you DTMF masking live, talk through PCI DSS scope reduction, and put together pricing based on your call volume. Or call us on +1 315 716 2226.
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