Zoom Integration

Take secure payments during Zoom video calls

Accept secure payments during Zoom calls with PCI DSS compliant technology. Download the free Paytia app from the Zoom Marketplace and start collecting payments in your video meetings today. Powered by Stripe.

Why card payments on Zoom calls are a problem — and how we fix it

Here's the situation we built this for: your agent is on a Zoom call with a customer, everything's going well, and then it's time to take payment. Without Paytia, the customer reads their card number out loud. The agent types it in. The call recording captures every digit. That's a serious problem — Zoom records by default, which means the card data is now sitting in a recording that could be stored, shared, or accessed by anyone with access to that account.

We fix this by routing the payment away from the call entirely. When the agent clicks to start a payment, the customer receives a secure link in the meeting chat. They enter their card details on a secure keypad — the agent stays on the call and can see a progress indicator, but never sees or hears the card number. The digits go directly to Stripe. They don't pass through Paytia's systems, they don't touch your systems, and they don't appear anywhere in the Zoom recording.

The call carries on as normal. The agent sees the payment confirmation appear on screen within seconds. The customer never had to read anything out, and there's no card data anywhere it shouldn't be. That's what PCI descoping actually looks like in practice.

What you can do from inside the Zoom meeting

Once you've added the Paytia app to your Zoom client, the payment controls appear directly in your meeting. You don't need to switch tabs or send anything outside of Zoom.

  • Start a single or multi-party payment request directly from Zoom video meetings
  • Pick the meeting participant who will be making the payment
  • Capture an account and reference number for the payment
  • Capture first name, last name, billing and shipping addresses
  • Follow the progress of the payment your customer is making
  • See the payment result displayed inside your Zoom screen

Key Features

Zoom Integration

Initiate payment sessions directly from within your Zoom video call. No need to switch platforms or send separate payment links.

DTMF Masking

DTMF masking works within Zoom audio. When the customer enters card details via phone keypad, tones are replaced with flat audio.

Screen Sharing Safe

The agent portal shows progress indicators but never displays card numbers. Safe to share your screen during the payment process.

Stripe Integration

Built on Stripe's payment infrastructure. Payments process inside the meeting — customers never need to leave the call or be redirected to a separate page.

Real-Time Status

Both agent and customer see live updates as card details are entered and the payment processes. Confirmation appears within seconds.

No Plugin Required

Works with standard Zoom — no plugins, extensions, or downloads needed. If your customer can join a Zoom call, they can make a payment.

How It Works

1

Install the free app

Visit the Zoom Marketplace and search for Paytia. Install the app and connect your Stripe account to enable secure payment processing.

2

Start a payment during your call

During a Zoom video call, open the Paytia interface, enter the payment amount, and select the participant who will be paying. The customer receives a secure payment link.

3

Payment confirmed on screen

The customer enters their card details securely. The payment processes through Stripe and confirmation appears in your Zoom meeting — the video call continues without interruption.

Integrated Zoom Payment Solution

Secure Payment Processing

Our Zoom payment solution keeps card data out of your Zoom environment entirely and reduces your PCI compliance scope — card numbers go straight to Stripe without touching your systems.

Zoom Official PartnerStripe Verified Partner

Full Integration with Stripe

Paytia's Zoom integration is built on Stripe's payment infrastructure, so payments process reliably without directing customers away from your Zoom meeting.

Stripe Verified Partner

Key Benefits

PCI DSS Level 1 Security

PCI DSS Level 1 compliance ensures sensitive payment data never touches your systems, reducing security risks and compliance burden.

Improved Experience

Payments happen inside the Zoom call. Customers don't need to leave the meeting or read their card details out loud.

Increased Efficiency

Process payments in real time during meetings, reducing follow-up requirements and improving cash flow with detailed transaction records.

Frequently Asked Questions

How does Paytia's Zoom payment integration work?

Paytia integrates directly with Zoom meetings via a free app from the Zoom Marketplace. Once installed, you can initiate payment requests to any meeting participant. The customer receives a secure payment link and enters their card details without sharing them verbally.

Is Paytia's Zoom payment solution PCI DSS compliant?

Yes. Payment card data never passes through your systems. Paytia is PCI DSS Level 1 certified, significantly reducing your compliance scope while maintaining the highest security standards.

How do I install the Paytia client for Zoom?

Search for 'Paytia' in the Zoom Marketplace or visit the direct link on our website. Installation is straightforward and requires minimal configuration — just connect your Stripe account.

Can I use Paytia's Zoom payment solution with any Stripe account?

Yes. The solution works with any valid Stripe account. You connect your Stripe account during setup to enable secure payment processing from your Zoom meetings.

Can I collect customer information along with payment details?

Yes. You can capture first name, last name, and both billing and shipping addresses alongside the payment, providing a complete transaction record while maintaining PCI DSS compliance.

Need Help Getting Started?

Our team is available to help you set up and configure the Paytia Zoom app for your specific business needs. Get in touch to discuss your setup.

Contact our team

Used by British American Tobacco · Howard Kennedy · CITB · Clinical Partners · Trinity Hall College

Since 2016

Building secure payments

PCI DSS Level 1

Highest certification

99.99%

Platform uptime

£40M+

Transactions processed

Ready to take payments in Zoom?

Download the free Paytia app from the Zoom Marketplace and start accepting secure, PCI-compliant payments in your video meetings today.

PCI DSS Level 1
Cyber Essentials Plus

Trusted by law firms, insurers, healthcare providers and regulated businesses worldwide. Learn more about Paytia

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