Paytia Launches Payment Chase - Automated Payment Reminders to Improve Cash Flow

Paytia is pleased to announce the launch of Payment Chase, an automated payment reminder and follow-up system designed to help businesses improve cash flow and reduce manual collections work. The system automates the entire payment reminder process, from detecting due dates to sending customized follow-up communications.

Revolutionary Automated Collections Solution

Payment Chase addresses a real challenge facing businesses today: ensuring timely payment collection while maintaining positive customer relationships. The system automatically detects when payments are due, sends customized reminder emails or SMS messages to customers, schedules follow-up communications, and tracks payment status — all without manual intervention.

Built on Paytia's secure payment infrastructure, Payment Chase integrates directly with existing payment link systems and recurring payment solutions, giving businesses a structured approach to payment management.

Key Features of Payment Chase

Automated Payment Reminders

• Intelligent Detection: Automatically identifies when payments are due based on invoice dates and payment terms
• Customizable Templates: Full control over email and SMS messaging, including branding, tone, and content
• Multi-Channel Communication: Send reminders via email, SMS, or both based on customer preferences
• Payment Link Integration: Includes secure payment links in reminders, powered by Paytia's secure payment link technology

Smart Scheduling and Escalation

• Pre-Due Reminders: Send gentle reminders before payment due dates to encourage timely payment
• Post-Due Follow-up: Automatic escalation for overdue payments with increasing urgency
• Smart Timing: Avoids sending reminders on weekends or holidays, adapts to customer time zones
• Appointment Management: For businesses with appointment-based services, Payment Chase can manage payment deadlines relative to appointment dates

Cash Flow Improvement

• Faster Collection: Reduces the time between invoice and payment through proactive reminders
• Reduced Overdue Accounts: Consistent follow-up prevents payments from becoming significantly overdue
• Early Warning System: Identifies customers who may not pay, allowing businesses to take proactive action
• Improved Cash Flow: More predictable payment collection leads to better cash flow management

Business Benefits

Payment Chase saves time by eliminating manual tracking and follow-up work. Because every customer receives consistent reminders, there's less risk of payments slipping through the gaps. The system uses your brand voice throughout — so communications feel like they came from your team, not an automated tool. For appointment-based businesses, the early warning on non-paying customers means you can rebook valuable slots before it's too late.

Integration with Paytia Payment Solutions

Payment Chase integrates with Paytia's full suite of payment solutions:

• Secure Payment Links — Payment Chase includes payment links in reminders, enabling one-click payment
• Recurring Payments — Automatically chase missed recurring payment attempts
• Telephone Payment Processing — Coordinate payment chase with telephone payment options
• Agent-Assisted Payments — For complex cases, agents can take over from automated chase

Use Cases Across Industries

Payment Chase works well for professional services firms, medical practices, subscription businesses, and any B2B operation where invoice payments need consistent follow-up. For consultants and advisors, it ensures payment before valuable appointment slots are committed. For subscription services, it handles failed recurring attempts automatically.

Security and Compliance

Payment Chase is built on Paytia's secure, PCI-DSS Level 1 certified infrastructure. All payment data is handled securely, and customer information is protected according to GDPR compliance standards. The system ensures that payment reminders are sent securely and that payment links maintain the highest levels of security.

Reporting and Analytics

The platform tracks collection rates, response rates, time-to-payment, and overdue trends — giving businesses clear data on what's working and where follow-up processes can be tightened.

Getting Started with Payment Chase

Payment Chase is available as an add-on to Paytia's payment solutions. Businesses can get started quickly with minimal setup, and the automated chase process begins immediately after configuration.

For more information about Payment Chase, including pricing, integration options, and technical specifications, visit our Payment Chase solution page or contact our sales team for a personalized demonstration.

About Paytia

Paytia builds secure payment processing solutions, specialising in PCI-DSS compliant payment technologies. With solutions including telephone payment processing, secure payment links, recurring payments, and Payment Chase, Paytia helps businesses improve payment collection while maintaining security and compliance standards.

For media inquiries or additional information about Payment Chase, please contact the Paytia communications team.