15 April 2026
We're listed on the Adobe Commerce Marketplace (Adobe Exchange) — which means if you're running Adobe Commerce (formerly Magento) and you take phone orders alongside your online checkout, you can add PCI DSS Level 1 certified secure phone payment capture without building a custom integration.
Adobe Commerce runs a big slice of mid-market and enterprise online retail. Plenty of those merchants also take phone orders — high-value purchases, subscription renewals, customer service recovery, B2B reorders. Until now, bridging a Magento storefront to secure phone payment capture meant writing your own integration. Our listing makes that off-the-shelf.
Our DTMF masking technology captures card details from the customer's phone keypad during the call. The tones get intercepted before they reach the agent's headset, so no card data lands in the agent environment or the call recording. The tokenised payment runs through Paytia to your gateway, then posts back against the Adobe Commerce order as paid.
Agents handling phone orders search customer accounts, confirm order details and take payment — all inside the same Adobe Commerce workflow. Card details never touch their screen or your database.
Card data never enters your Adobe Commerce environment, so merchants typically drop from SAQ D (329 PCI DSS controls) to SAQ A (22). Your e-commerce stack stays in a cleaner compliance position, and you don't need to secure call recordings, agent workstations or the order-management database against cardholder data.
Adobe Commerce merchants across retail, consumer services, travel and insurance — anyone handling phone orders alongside their online transactions.
We provide PCI DSS Level 1 certified secure payment solutions for contact centres and phone-order businesses. We integrate with major e-commerce platforms including Adobe Commerce, and with every major payment gateway. More at www.paytia.com.
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