Glossary/Smart Routing

What are Smart Routing?

Smart routing is an intelligent payment technology that automatically directs each transaction to the optimal payment processor based on factors like approval rates, costs, currency, and card type.

Overview

Smart routing is an intelligent payment technology that automatically directs each transaction to the optimal payment processor based on factors like approval rates, costs, currency, and card type.

How It Works

Smart Routing plays an important role in modern payment processing and security. Understanding this concept helps businesses optimise their payment operations and protect customer data.

Why It Matters

For businesses that accept payments across multiple channels — including phone, web, and in-person — smart routing is a key consideration for security, compliance, and customer experience.

How Paytia Uses This

Paytia's secure payment platform incorporates smart routing principles to ensure phone payments are processed securely and efficiently. Combined with DTMF suppression, businesses get comprehensive payment security across all channels.

Frequently Asked Questions

What is smart routing?

Smart routing is an intelligent payment technology that automatically directs each transaction to the optimal payment processor based on factors like approval rates, costs, currency, and card type.

How does smart routing relate to PCI DSS?

Smart Routing is relevant to PCI DSS compliance as it affects how payment data is handled, protected, and managed within the payment ecosystem.

Does Paytia support smart routing?

Paytia's PCI DSS Level 1 certified platform supports smart routing as part of its comprehensive approach to secure payment processing across phone, web, and chat channels.

See how Paytia handles smart routing

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