Worldpay integration

Add secure telephone payment processing to your existing Worldpay gateway. PCI-compliant MOTO payments with DTMF masking technology.

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Add telephone payments to your Worldpay gateway

Keep your existing Worldpay setup and add secure telephone payment capabilities without disruption.

Extend your Worldpay gateway

Add telephone payment processing to your existing Worldpay payment gateway infrastructure without disruption.

MOTO Credit Card Processing

Add secure Mail Order Telephone Order (MOTO) capabilities to your Worldpay gateway for telephone credit card processing.

Secure Telephone Payments

Enable PCI-compliant telephone payment processing with DTMF masking technology through your Worldpay gateway.

Payment Gateway Integration

Use your existing Worldpay merchant account and gateway setup while adding secure telephone payment capabilities.

Real-Time Reporting

Access full transaction reporting and analytics alongside your existing Worldpay dashboard.

Agent-Assisted Payments

Enable agents to guide customers through payments while card data is captured securely via DTMF — agents never hear or see card details.

Worldpay Fraud Tools

Worldpay's fraud detection — including 3D Secure — applies to your telephone payments in the same way it applies to online transactions.

Unified Payment Processing

Process both online and telephone credit card payments through a single Worldpay gateway with full reporting across all channels.

How Worldpay integration works

Why Worldpay works well here

  • One of the UK's largest payment processors — many Paytia customers already have a Worldpay account
  • Processes over 40 billion transactions a year across 146+ countries
  • Supports 126+ currencies, so telephone payments work for international customers too
  • 3D Secure and Worldpay's own fraud screening apply to MOTO transactions submitted through Paytia
  • Established acquiring relationships across Visa, Mastercard, and Amex — no extra setup for your card schemes
  • Your existing Worldpay merchant rates carry across to telephone payments, with no separate gateway contract
  • Telephone transactions appear in your existing Worldpay reporting alongside online payments
  • REST API integration — Paytia connects to Worldpay's API and uses sandbox for testing before go-live

How the integration works technically

REST API connection

Paytia connects to Worldpay's REST API. No changes to your existing gateway configuration — the integration sits alongside what you already have.

Sandbox testing

We test the full payment flow against Worldpay's sandbox environment before going live, so there are no surprises when you switch on.

Tokenised data only

Paytia captures card data via DTMF and passes a payment token to Worldpay. Raw card data never touches your systems or Paytia's servers.

Hosted payment pages or direct API

Worldpay supports both hosted payment pages and direct API integration. Paytia works with either approach — we match how your existing Worldpay setup is configured.

Already using Worldpay for online payments?

If you're already processing online payments through Worldpay, adding telephone payment capability takes a week or two. You keep your merchant account, your rates, and your reporting. Paytia just adds the secure phone channel on top.

Worldpay integration architecture

See how Paytia connects to your Worldpay payment gateway to enable secure telephone credit card processing.

Worldpay Payment Gateway Integration Flow - Secure telephone credit card processing through Paytia platform

Who benefits from Worldpay + Paytia?

Any business using Worldpay that also takes payments over the phone can benefit from adding Paytia.

Retail & e-commerce

Process telephone orders through the same Worldpay account you use for online sales, with unified reporting across channels.

Insurance providers

Take premium payments and renewals over the phone securely, without agents handling sensitive card data.

Travel & hospitality

Process bookings, deposits, and balance payments by phone through your existing Worldpay merchant account.

Local authorities

Enable residents to make council tax, parking, and service payments by phone with full PCI DSS compliance.

Looking for the enterprise Worldpay XML gateway? See Worldpay Corporate integration

Frequently asked questions

Common questions about using Paytia with your Worldpay payment gateway.

How does Paytia integrate with my Worldpay payment gateway?

Paytia connects to your existing Worldpay merchant account via a secure API integration. No changes to your Worldpay configuration are needed — Paytia handles the secure card data capture layer and passes tokenised payment data to Worldpay for processing.

How does Paytia help with PCI compliance when using Worldpay?

Paytia is PCI DSS Level 1 certified. By capturing card data through our secure DTMF masking technology, your agents never hear or see card details. This removes your contact centre from PCI scope entirely, while Worldpay continues to handle payment processing as normal.

Can my agents still assist customers during Worldpay telephone payments?

Yes. Agents stay on the call throughout the payment process. They can guide customers through each step while Paytia captures card details securely via the customer's telephone keypad. The agent sees a real-time status screen but never has access to the card number.

What types of payments can I process through Worldpay with Paytia?

Paytia supports single payments, pre-authorisations, recurring payments, and payment links — all processed through your Worldpay gateway. You can also use tokenisation to store card details securely for future transactions.

Can I control which card types are accepted for telephone payments?

Yes. Paytia supports card type restrictions, allowing you to control which card brands and types are accepted for telephone payments through your Worldpay gateway.

What is the difference between Worldpay standard and Worldpay Corporate?

Worldpay standard is designed for SME and mid-market merchants, while Worldpay Corporate (XML gateway) is built for high-volume merchants with features like multi-acquirer routing and detailed corporate reporting. Paytia integrates with both — see our dedicated Worldpay Corporate page for larger-business details.

How long does it take to add Paytia to my Worldpay account?

Most businesses are live within a few days. There is no hardware to install, no software to deploy, and no changes to your existing Worldpay configuration. Paytia connects via API and sits alongside your existing payment flows.

Will telephone payments appear in my Worldpay reporting?

Yes. All telephone payments processed through Paytia are submitted to Worldpay and appear in your standard Worldpay reporting alongside your online and other card-not-present transactions, giving you a unified view across all payment channels.

Does Paytia replace Worldpay?

No. Paytia doesn't replace your Worldpay gateway — it extends it by adding a secure telephone payment capture layer. You keep your existing Worldpay merchant account, rates, fraud tools, and reporting. Paytia simply adds the ability to take PCI-compliant payments over the phone.

Ready to add secure payments to Worldpay?

Keeps your existing Worldpay setup. Just secure, PCI-compliant telephone payments on top.

PCI DSS Level 1
Cyber Essentials Plus
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