Telephone Payments

Secure Telephone Payment Guides

Everything you need to know about taking card payments over the phone securely — from DTMF masking and MOTO transactions to agent-assisted workflows and UK regulations.

5 articles

Pillar guide

IVR Payments: How They Work and Where They Fail

An IVR payment lets a customer pay by pressing card digits on their phone keypad with no agent on the line.

May 27, 202624 min read

May 27, 2026How to Choose DTMF Masking Software: A Practical Checklist11 min Jul 2, 2026How to Take Credit Card Payments Over the Phone7 min May 27, 2026IVR vs Agent-Assisted Payments: Which Fits Your Calls?7 min May 27, 2026What Is DTMF? A Plain-English Guide to Phone Tones7 min

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