Add real-time card capture to your Aircall telephony service with Paytia's Conference Pay service. Keep customer payment data safe and secure by ensuring no information needs to be exposed verbally or visually during payment processing.
Card data never touches your staff, your systems, or your call recordings. That means no data exposure, lower fraud risk, and easy PCI compliance.
How it works with Aircall
Agent on Aircall call
Your agent is on a live call with the customer using Aircall.
Conference Paytia in
Agent conferences in Paytia to start secure payment capture.
Customer enters card details
Customer taps card details on their phone keypad. DTMF tones are masked.
Payment confirmed
Payment processes securely. Agent gets confirmation. Call continues.
Level 1
PCI DSS certified
SAQ A
From SAQ D (329 → 22)
99.99%
Platform uptime
4 min
Sign up time
The Paytia Agent Capture Assist Secure Virtual Terminal integrates with Aircall telephony to provide a simple and secure way to take customer payments during calls
How it works
With Paytia for Aircall, customers enter their card details privately using their phone keypad, while agents receive real-time visual and audio updates on the transaction status.
Without exposing them to fraud or card-data theft, and ensuring the business complies with payment-industry and data-protection requirements.
Conference Pay for Aircall
Activate secure card capture mid-call using Aircall's conference feature. No integrations required — just conference in Paytia and start capturing payments.
Agent places customer on hold using Aircall hold function
Agent conferences in Paytia as third party to the call
Agent enters their Paytia Agent ID via keypad
Agent takes customer off hold and back into the call
Customer enters card details securely on their phone keypad
Paytia SIP
Move your numbers above Aircall to benefit from total PCI DSS compliance across the Aircall platform.
Agent makes or receives a call as normal through Aircall
Agent completes the Paytia capture form
Agent dials telephone keys 7 2 9 to start payment card capture
See how our secure payment integration fits into your Aircall workflow
Import users at the click of a button
Paytia uses Aircall click-to-call and in-call pop-up message cards to speed up interactions
Customers use their own telephone keypads for secure card entry live on the call
You've got two options. Conference Pay drops Paytia in as a third party on an existing Aircall call — agent puts the customer on hold, conferences us in, and unmasks them again to enter the card. Paytia SIP routes the number above Aircall, so card capture happens at the carrier layer before the audio reaches Aircall at all. The second option gives you the cleanest PCI scope. Telephone payments covers both flows in detail.
No. The DTMF tones the customer presses are masked before they reach Aircall, so the recording captures the conversation cleanly with no card data and no awkward silence to splice out. That means you keep continuous recording running through the payment without a pause-and-resume workaround, and the recording is safe to drop into your CRM. See DTMF masking for how the suppression works.
No. Aircall's native links to Salesforce, HubSpot, and Pipedrive keep working exactly as they do today — call logging, contact matching, and analytics are unchanged. Paytia connects via Aircall's API and webhooks, so the payment lands in your gateway and the call lands in your CRM the way it always has. The agent doesn't leave their Aircall interface during any of it; the product tour shows the combined view.
Sign-up is around four minutes and most Aircall customers are processing live transactions inside a working day. There's no integration project — you import users from Aircall at the click of a button, agents pick up where they were, and the only new step is conferencing Paytia in or dialling 729 when a payment comes up. There's no setup fee and no contract; get in touch if you'd like a walkthrough on your own Aircall account.
Yes. The first call captures the card securely; after that you can charge against a stored token for subscriptions, instalment plans, or repeat orders without the customer having to call back. The token is meaningless to anyone who intercepts it — only your gateway can charge against it — so you're not bringing card data back into Aircall to do it. Recurring payments walks through the setup.
See how Paytia integrates with Aircall for PCI-compliant phone payments.
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