Aircall Integration

Secure phone payments with Aircall + Paytia

Add real-time card capture to your Aircall telephony service with Paytia's Conference Pay service. Keep customer payment data safe and secure by ensuring no information needs to be exposed verbally or visually during payment processing.

Card data never touches your staff, your systems, or your call recordings. That means no data exposure, lower fraud risk, and easy PCI compliance.

  • Works with your existing Aircall setup — no changes needed
  • No additional hardware or app installations required
  • Simple monthly billing — no setup fees, no contracts
  • Fully PCI DSS v4.0 and GDPR-compliant
  • Conference Pay and SIP integration options
  • Suitable for organisations of any size

Level 1

PCI DSS certified

SAQ A

From SAQ D (329 → 22)

99.99%

Platform uptime

4 min

Sign up time

Paytia for Aircall integration

The Paytia Agent Capture Assist Secure Virtual Terminal integrates with Aircall telephony to provide a simple and secure way to take customer payments during calls

How it works

With Paytia for Aircall, customers enter their card details privately using their phone keypad, while agents receive real-time visual and audio updates on the transaction status.

Without exposing them to fraud or card-data theft, and ensuring the business complies with payment-industry and data-protection requirements.

  • Works inside Aircall's browser and desktop app — no separate software for agents
  • Paytia connects via Aircall's API and webhooks — no changes to your Aircall account structure
  • Conference Pay triggers directly from within an active Aircall call
  • Works alongside Aircall's native CRM integrations (Salesforce, HubSpot, Pipedrive)
  • Aircall call analytics and recordings are preserved — card data is masked before it reaches Aircall's platform
  • Agents stay in their Aircall interface throughout the payment — no switching between apps
  • Receive live payment authorisation on call with a visual confirmation in the agent dashboard

Conference Pay for Aircall

Activate secure card capture mid-call using Aircall's conference feature. No integrations required — just conference in Paytia and start capturing payments.

1

Agent places customer on hold using Aircall hold function

2

Agent conferences in Paytia as third party to the call

3

Agent enters their Paytia Agent ID via keypad

4

Agent takes customer off hold and back into the call

5

Customer enters card details securely on their phone keypad

Paytia SIP

Move your numbers above Aircall to benefit from total PCI DSS compliance across the Aircall platform.

1

Agent makes or receives a call as normal through Aircall

2

Agent completes the Paytia capture form

3

Agent dials telephone keys 7 2 9 to start payment card capture

  • Card data intercepted at carrier network level
  • No card data affects Aircall routing or call recording
  • Optimal PCI DSS compliance design
  • Complete call visibility and control

Paytia for Aircall integration

See how our secure payment integration fits into your Aircall workflow

Aircall agent authorises Paytia integration

Step 1: Secure user sync

Import users at the click of a button

Agent receives real-time payment updates in Aircall interface

Step 2: Agent phone integration

Paytia uses Aircall click-to-call and in-call pop-up message cards to speed up interactions

Customer uses phone keypad to submit card details while on call with agent

Step 3: Card capture

Customers use their own telephone keypads for secure card entry live on the call

Add secure payments to your Aircall setup

See how Paytia integrates with Aircall for PCI-compliant phone payments.

PCI DSS Level 1
Cyber Essentials Plus

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