Secure Virtual Terminal

Take card payments securely and easily during  phone calls, without your customers having to divulge their card data — and putting your business at risk of fines. 

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Protect your customers and your business

  1. Your customer uses their phone keypad to submit card details during your call

  2. You no longer see or hear card details, but can still track submission, verification and authorization

  3. You and your customer remain in touch throughout

Paytia Secure Virtual Terminal is ideal for any size of business whose staff need to take customer payments during phone calls — from office, home or hot desk.

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Are your customers still reading out their card details?

If you have to ask customers to read out their card details to take a payment over the phone, then you are putting your business and your customers at risk.

Your business could be liable for fines for failing to comply with payment security standards (PCI DSS), and privacy laws like CCPA and GDPR.

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Although some payment providers present virtual terminals as a safe way to take payments over the phone, they are NOT SECURE if you still have to ask customers to read out their details.


Three reasons to use Secure Virtual Terminal

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Comply with payment-card industry standards (PCI DSS) and avoid potential fines and payment surcharges, without restricting how and where your staff work

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Reinforce customers' trust in your business by giving them the same protection when making phone payments as they expect shopping online or in-store.


Intuitive for customers and effortless for staff, you can take any type of payment during calls — instant, recurring, reserves, etc.

How it works

Secure Virtual Terminal lets you take card payments and receive authorization in real-time, during your customer call — just like you would using a card reader or a virtual  terminal.

Secure Virtual Terminal works seamlessly with your telephony and your payment provider.


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Secure Virtual Terminal is easy to use for customers and staff. Watch this short video to see it in action!


HubSpot Video


Compatible payment providers

Paytia is integrated with these payment providers. If yours is not featured please contact us.

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Feature overview

Secure payment data entry

Protect customers' data without the need for you to apply restrictive monitoring or controls on your staff.

By using Secure Virtual Terminal your customers are able to pay using their telephone keypad. Removing the need to ask customers to read their sensitive data out loud.

It is simple to use: requires no training and no change to calling experience.

Keep in touch with customers throughout the process.

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Link to Pay

Process payments direct to your payment provider across one or more accounts.

Take one-time, pre-authorized recurring or reserves, or pay later — all in the currency of your choice.

Avoid fraud by using advanced address verification and Strong Customer Authentication (SCA)

Read more

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Take any type of payment


Take recurring payments, deposits, preauthorisation's and reserves using Secure Virtual Terminal. Giving your customers the power to pay how they want while protecting their sensitive payment data.



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"We highly recommend Paytia to any business wanting to enable distributed and remote working whilst removing the risk and uncertainty of a potential data breach, fraud and PCI fines.”

Craig Nammontri, Total Tiles

Case studies


Any questions?


Contact us and one of our secure payment specialists will respond within 24 hours.


Talk to us