Secure phone payments for Adyen

Paytia connects to your existing Adyen merchant account via a secure API integration. No changes to your Adyen configuration are needed — Paytia handles the secure card capture layer and passes tokenised payment data to Adyen for processing.

Yes. Because Paytia submits tokenised payment data to Adyen through the standard API, all of Adyen's fraud detection and risk management — including RevenueProtect — applies to telephone payments in the same way it applies to your online transactions.

Paytia is PCI DSS Level 1 certified. Card data is captured through our DTMF masking, so your agents never hear or see card details. That removes your contact center from PCI scope entirely, while Adyen continues to handle processing as normal.

Single payments, pre-authorizations, recurring payments, and card-to-token capture for future transactions — all settled through your Adyen gateway. You can also control which card brands and types you accept for telephone payments.

Not currently. On the Adyen gateway, Paytia covers secure telephone card capture — agent-assisted and IVR — plus the configurable virtual terminal. If you need Advanced Payment Links or Web Checkout, talk to us about gateway options.

Yes. All telephone payments processed through Paytia are submitted to Adyen and appear in your standard reporting alongside online and in-store transactions — one view of every payment channel.