Secure telephone payments for Shopify
on Paytia SecureFlowTake Shopify orders by phone — paid, securely, done. Shopify supports Draft Orders for telephone sales, but it has no supported way to feed securely captured card details into its checkout. Paytia closes that gap: you raise the order as a Draft Order, Paytia captures and processes the card using DTMF masking — nothing seen, heard or keyed by your team — and the moment payment succeeds, a webhook completes the Draft Order as a paid Shopify Order, ready to fulfil.
- No card details read aloud or keyed in
- Shopify stays your order platform
- Orders only completed once paid
- Failed payments leave the Draft Order open
- Payment and order records stay linked
- Signed, verified webhook delivery
How it works with Shopify
Create the Draft Order
Prepare the customer, products, prices, discounts, taxes and delivery as a Shopify Draft Order, exactly as you would for any telephone sale. The Draft stays open while the payment is captured.
Send to Paytia
Paytia receives only the Draft Order ID and number, the amount, currency and description, plus a unique payment reference used to match the webhook later. No card information is passed.
Capture the card securely
The customer keys their card on their own telephone keypad. DTMF masking hides the numbers from your team, the payment is processed outside Shopify Payments, and nothing is entered into Shopify.
Payment webhook fires
Paytia sends a real-time webhook with the status and outcome, transaction and authorization references, amount, currency and timestamp — and identifies the Draft Order. No sensitive card data.
Complete the Order
The integration validates the sender, amount and currency, then converts the Draft Order into a paid Shopify Order — Paytia references stored — and the order continues into fulfilment.
