Data privacy

Data Privacy Between Paytia and Its Merchant Transactions

This article provides detailed questions and answers about data privacy related to transactions processed by Paytia.

Table of Contents

1. AWS
2. Unique ID
3. CDR ID
4. Reference Number
5. Account Number
6. Telephone Number

1. AWS

Q: Is Paytia transferring data to any countries other than Ireland via AWS?

• No. Data is currently stored exclusively in AWS Ireland.
• In the future, regional storage may be introduced based on account preferences, but the choice of storage location will be determined per account.

2. Unique ID

Q: What is the Unique ID?

• The Unique ID is a unique identifier for a transaction processed through Paytia. It links the payment transaction to the Worldpay system or other payment providers.

Q: Why is the Unique ID stored?

• It is stored to provide cross-checking capabilities with the payment provider. This ensures end-to-end visibility of the processed transaction.

3. CDR ID

Q: What is the CDR ID?

• The Call Detail Record (CDR) ID is a unique identifier for the telephone call active during a payment transaction.

Q: Why is the CDR ID stored?

• It is stored to enable cross-referencing between the telephony system and the transaction for better traceability.

4. Reference Number

Q: What is the Reference Number?

• The Reference Number is a unique identifier provided to Paytia for the transaction being processed.

Q: Why is the Reference Number stored?

• It is stored to facilitate invoice/order reconciliation with the payment received, ensuring accurate record-keeping.

5. Account Number

Q: What is the Account Number?

• The Account Number is an optional field that Paytia merchants can use to pass additional information to the payment provider.

Q: Why is the Account Number stored?

• It is stored to assist with the reconciliation of a customer’s account records against the transaction processed.

6. Telephone Number

Q: Why does Paytia store telephone numbers?

• Telephone numbers are stored as an additional cross-reference point to help merchants identify the customer involved in the call.
• They provide proof of the telephone number used during specific payments.
• Currently, the telephone number is not used for any purpose other than cross-referencing and ensuring transaction accuracy.

Paytia adheres to stringent data protection standards, ensuring all data is securely stored and handled in compliance with applicable laws, including GDPR. For more information, contact techsupport@paytia.com.