FAQ
How do I enable Two-Factor Authentication (2FA)?
2FA is switched on account-wide from My profile then My contact details. Users set up a key with any standard authenticator, such as Google Authenticator.
Two factor or multi factor authentication allows you to enable an extra security layer on your Paytia account for Administrative or User login. With multi-factor authentication enabled Paytia will force the user to setup a security key using any industry standard key generation tool, such as Google Authenticator.
The setting can be turned on account wide in the My profile > My contact details menu and sub-menu.

You will see an on/off sliders (red = off) allowing you to toggle the security service on or off for your account.

More in FAQ
How do I capture a card?
Taking a card payment in Agent Capture Assist, from picking the payment type through to completing the transaction while your customer keys in their own card details.
How do I configure my Agent Capture Assist?
Everything you need to get Agent Capture Assist running — initial setup, finding your way round the admin console, taking payments, adding users and departments, and configuring your telephony.
Still need help?
Our support team is here to help. Submit a ticket and we'll get back to you within one business day.