What you need to provide banks to get your card processing application assessed
The company information and documents acquiring banks usually ask for. Having it all ready before you apply cuts the assessment time considerably.
Credit Card Processing Account – Required Company Information
This document outlines the standard company information and documentation typically required to sign up for a credit card processing (merchant) account with acquiring banks or payment service providers.
1. Business Information
Legal business name (as registered)
Trading name (if different)
Company registration number
Country of incorporation
Registered business address
Trading address (if different)
Business telephone number
Business email address
Website URL(s), including payment or checkout pages
Nature of business / business description
Date business commenced trading
What industry would you say you were in?
2. Ownership & Control (KYC / AML)
Details required for all directors, partners, or beneficial owners (typically anyone owning 25% or more):
Full legal name
Date of birth
Nationality
Residential address
Percentage ownership
Role or job title
Note: not required in initial submission, but be aware you may be asked for verified identity information later in the process.
Government-issued photo identification
Passport or driving licence
Proof of residential address (dated within the last 3 months)
Utility bill or bank statement
3. Payment Processing Information
Expected monthly card processing volume
Average transaction value
Maximum single transaction value
Card types accepted
Visa
Mastercard
American Express (if applicable)
Payment channels used
Card-present
Telephone (MOTO)
Online / eCommerce
In-app or API
Recurring payments
Supported currencies
Refund and cancellation policy
4. Compliance & Security
PCI DSS compliance status
Applicable SAQ type (A, A-EP, C, C-VT, D, etc.)
We aim for SAQ-A with Paytia active
Terms and Conditions URL
Privacy Policy URL
Refunds and Returns Policy URL
5. Processing History
If the business has previously processed card payments, the following is required:
Copies of the last three (3) months’ processing statements
From existing payment processor or acquiring bank
Statements should show:
Transaction volumes
Total processed value
Fees charged
Number of Chargebacks processed (if applicable)
Document Checklist
Business registration details
Director / owner identity documents
Business bank account information
Processing volume and transaction profile
PCI DSS and compliance information
Last 3 months of card processing statements
This checklist reflects standard underwriting and compliance requirements used by acquiring banks and payment service providers.
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