Secure phone payments for Cybersource
on Paytia SecureFlowCybersource is Visa's enterprise payment management platform, with advanced fraud detection through Decision Manager and tokenisation built in. Paytia and Cybersource have a referral partnership, and the fit is straightforward: you connect the Cybersource account you already have, and we route secure phone captures through it. Card data is captured on our infrastructure, your agents never touch it, and Decision Manager keeps screening every transaction.
- Keep your Cybersource account and configuration
- Decision Manager fraud screening stays active
- Agents never hear or see card details
- Phone, pay-by-link, stored card and web checkout capture
- Your PCI scope drops to SAQ A for remote payments
- Referral partnership between Paytia and Cybersource
How it works with Cybersource
Connect your Cybersource account
Link your existing Cybersource setup to Paytia. Your fraud rules, tokenisation and settlement carry on exactly as they do today.
Start a secure session
Your agent opens the browser-based virtual terminal, or sends a branded payment link by SMS or email for customers paying after the call.
The customer keys their card
The customer enters their card on their own phone keypad. DTMF masking flattens the tones in real time — nothing identifiable reaches the agent or your recordings.
Cybersource processes and screens
The tokenised payment routes through Cybersource, Decision Manager applies your risk rules, and the outcome lands on the agent's screen immediately.
Level 1
PCI DSS certified
SAQ A
Card data off your systems
Yours
Keep your Cybersource account
Weeks
To go live
How Paytia works with Cybersource
Paytia is gateway-agnostic: we add a secure capture layer in front of the platform you already run. Cybersource continues to process, screen and tokenise. Here's what a phone payment looks like.
- 1
Connect your Cybersource account
Link your existing Cybersource setup to Paytia. Your fraud rules, tokenisation and settlement carry on exactly as they do today.
- 2
Start a secure session
Your agent opens the browser-based virtual terminal, or sends a branded payment link by SMS or email for customers paying after the call.
- 3
The customer keys their card
The customer enters their card on their own phone keypad. DTMF masking flattens the tones in real time — nothing identifiable reaches the agent or your recordings.
- 4
Cybersource processes and screens
The tokenised payment routes through Cybersource, Decision Manager applies your risk rules, and the outcome lands on the agent's screen immediately.
Why teams choose Cybersource with Paytia
Enterprise-grade platform
Cybersource is Visa's payment management platform, built for businesses that need serious fraud tooling. Paytia adds the secure phone channel on top.
Decision Manager stays on
Because Paytia submits tokenised payments through your Cybersource account, Decision Manager's risk rules screen phone transactions like any other.
Agent-assisted capture
Agents stay on the call and guide the customer through the payment, watching a real-time status screen — never the card numbers.
Every remote channel
Phone payments, payment links, stored-card charges and web checkout — all captured on Paytia's infrastructure and routed through Cybersource.
Recordings stay compliant
Tones are masked at source, so call recordings never contain card data. Nothing to redact or rewrite.
Referral partnership
Paytia and Cybersource work together under a referral partnership, so merchants coming from either side get a known, tested combination.
Cybersource + Paytia — common questions
How does Paytia work with Cybersource?+
You connect your existing Cybersource account to Paytia, and we route secure captures through it. Paytia handles the card data capture — phone, payment link, stored card or web checkout — and Cybersource processes, screens and settles as normal.
Is there a formal relationship between Paytia and Cybersource?+
Yes — Paytia and Cybersource have a referral partnership. Merchants can come to the combination from either side.
Does Decision Manager still screen phone payments?+
Yes. Paytia submits tokenised payments through your Cybersource account, so Decision Manager's risk rules and fraud screening apply to phone transactions exactly as they do online.
How does this help with PCI compliance?+
Paytia is PCI DSS Level 1 certified. Card data is captured on our infrastructure — your agents never hear or see it, and your recordings never contain it. Your phone channel qualifies for SAQ A scope.
How long does it take to go live?+
Typically a few weeks from sign-up. No hardware, no changes to your Cybersource configuration — we'll confirm timescales once we've seen your setup.
Use another tool too? See all our integrations.
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Verifone
Use your existing Verifone gateway with Paytia for PCI-compliant phone payments — no card data in your environment.
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Trust Payments
Connect your Trust Payments account to Paytia for secure telephone payment processing without card data in your business.
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Ryft
Add secure phone payments to Ryft's marketplace payment infrastructure — for vendor onboarding, support and high-value calls.
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Curbstone
Secure phone payments routed through the Curbstone platform — specialist processing for niche verticals, card data kept off your systems.
Learn moreAdd secure phone payments to Cybersource
Keep your Cybersource platform and Decision Manager rules exactly as they are. Book a demo and see a masked phone payment screened and settled.
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